Guest Service Manager

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible...

The Outlet Operation Manager is responsible for providing beverage service to customers in a unique and creative fashion. The Outlet Operation Manager negotiates beverage contracts and initiates beverage programs to enhance the guest experience. The Outlet Operation Manager must harmonize the culture, mission, values, and quality standards to ensure maximum...

***The Star Service Operator is responsible for the friendly and efficient service for all telephone operations, including answering and routing calls, answering inquiries, handling wakeup calls, taking messages, and taking In Room Dining orders. This position is instrumental in creating an environment and executing service that blows our guests...

Plan, organize, establish procedures, standards and guidelines for service centre and parts operations. Develop and execute marketing plans and programs, both short and long term, to ensure profit growth and expansion of company products and / or services. Research, analysed, and monitor financial performance so that market opportunities may be capitalized...

Sales Manager is responsible for effectively establishing and managing client relationships and accounts for their respective market segment. The Sales Manager is responsible for achieving both team and individual revenue goals through managing existing client relations, solicitation of new accounts, and consistent networking efforts. This person must create...

The Front Office Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors.PRIMARY RESPONSIBILITIES Register property guests with an emphasis on...

***The Reservations Agent is responsible for providing quick and efficient service to all guests with reservation requests and inquiries for the hotel. This position is responsible for sharing information with prospective guests to capture sales, and then coordinating the details of reservations.PRIMARY RESPONSIBILITIES On a daily basis, review rates,...

Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. Select and block rooms for arriving guests; preregister individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested. Ensure all guest...

Clean rooms according to assignment sheet priority; update assignment sheet during shift. Stock caddies/carts with all required cleaning supplies, linen, amenities, and equipment. Maintain awareness of guests in corridors, greeting guests in passing, using names when known, moving carts to allow guests to pass, and turning off vacuum cleaners when guests are...

Key Job Tasks & Responsibilities:A. AdministrationAssist the Chef de cuisine/Executive Sous Chef in performing his duties. Attends daily Sous Chef briefing/F&B briefings/Catering meetings/HACCP meeting and any meetings invited or assigned. Maintains good and open-minded relationships with other F&B section heads, outlets and other departments within the...

The Assistant Director of Sales is responsible for effectively establishing and managing client relationships and accounts for their respective market segment. To responsible for achieving both team and individual revenue goals through managing existing client relations, solicitation of new accounts, and consistent networking efforts. This person must create...

***Responsible for the overall operation of property facilities and maintenance, including overseeing the building structure, all mechanical and electrical equipment systems, and related maintenance in accordance with standards and quality programs. While leading the engineering team, this position is also assist Duty Engineer for recommending the effective...

Oversee coordination and execute of Rock Spa packages. Lead, direct and manage all department operations. Maintain regular presence throughout the department. Organize and lead spa reception operations. Work closely with the Sales and Marketing team to develop Rock Spa collateral and promotional materials. Work closely with the Sales team to establish and...

Responsibility: Responsible for sales and profitability of the restaurant by providing the highest level of hospitality, food quality, outlet cleanliness and people management strategic. Ensure smooth running of daytoday operations in the restaurant i.e. sales, stock, people and customers. In charge training and recruitment process. In charge of inventory,...

Develops, and completes, monthly projected final cost and labour cost reports projections. Preconstruction Responsibilities Collaborate with developer, subcontractors, municipal entity, equipment suppliers, and sitespecific construction suppliers to develop a timeline for delivery and completion of milestones prior to project startup. Manage subcontractor...

Develops, and completes, monthly projected final cost and labour cost reports projections. Preconstruction Responsibilities Collaborate with developer, subcontractors, municipal entity, equipment suppliers, and sitespecific construction suppliers to develop a timeline for delivery and completion of milestones prior to project startup. Manage subcontractor...

Develops, and completes, monthly projected final cost and labour cost reports projections. Preconstruction Responsibilities Collaborate with developer, subcontractors, municipal entity, equipment suppliers, and sitespecific construction suppliers to develop a timeline for delivery and completion of milestones prior to project startup. Manage subcontractor...

The Marketing Manager is a strategic leader responsible for developing and executing comprehensive marketing plans to promote the company's products or services. This role involves building and leading a dynamic marketing team, overseeing both online and offline marketing activities, and ensuring alignment with the company's objectives and brand...

Responsible for the planning, negotiation, and procurement of goods and services for the hotel in a timely and cost effective manner. The position will ensure compliance with property SOP while maintaining appropriate quality standards and specifications.REQUIREMENTS 6+ years' experience in purchasing. Luxury hotel experience preferred. Degree/diploma or an...

HUB MANAGERJob requirement (Summarized) Must have at least SPM Bahasa Melayu and English 35 years experience in Logistics / Supply Chain or equivalent Accept to work for 6 days/week on rotational basis People management skills Stakeholder management skills Basic Excel skills Good problem solving Prepare and plan for the events Handle the operational issues...