Front Office Supervisor

2 weeks ago


Kota Tinggi, Johor, Malaysia Hard Rock Hotel Desaru Coast Full time

Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures.


  • Select and block rooms for arriving guests; preregister individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested.
  • Ensure all guest information is accurate and maintained in an organized manner.
  • Utilize the property management system to run daily reports and block any special requests.
  • Promote property outlets to guests.
  • Assist guests in finding locations within the property by escorting, when possible, or giving clear directions.
  • Resolve guest complaints using property procedures.

REQUIREMENTS

  • Secondary school degree preferred and/or previous work experience in service for at least 2 years.

Benefits:

  • Health insurance
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Education:

  • STM/STPM (required)

Experience:

- front office: 1 year (required)

Language:

  • English (required)


  • Kota Tinggi, Johor, Malaysia Hard Rock Hotel Desaru Coast Full time

    The Front Office Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors.PRIMARY RESPONSIBILITIES Register property guests with an emphasis on...

  • Guest Service Manager

    2 weeks ago


    Kota Tinggi, Johor, Malaysia Hard Rock Hotel Desaru Coast Full time

    ***The Guest Services Manager is responsible for all duties of the front office operation, including management of the front desk, training and employee development, delivery of quality customer service, and resolution of guest issues.PRIMARY RESPONSIBILITIES Lead, direct, and manage front desk operations. Maintain regular presence throughout the department....

  • Agent, Guest Service

    2 weeks ago


    Kota Tinggi, Johor, Malaysia Kerzner International Resorts Full time

    At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible...


  • Kota Tinggi, Malaysia Hard Rock Hotel Desaru Coast Full time

    Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. - Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested. - Ensure all guest...


  • Kota Bharu, Malaysia PERDANA KOTA BHARU SDN BHD Full time

    1. Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. 5. Uses suggestive...


  • Kota Bharu, Kelantan, Malaysia PERDANA KOTA BHARU SDN BHD Full time

    1. Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. 5. Uses suggestive...


  • Kota Tinggi, Malaysia Hard Rock Hotel Desaru Coast Full time

    The Front Office Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. **PRIMARY RESPONSIBILITIES** - Register property guests with an emphasis...

  • Front Office Manager

    2 months ago


    Kota Kinabalu, Malaysia ECHO RESORT Full time

    Full Job Description Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: - Trains,...


  • Kota Kinabalu, Malaysia ECHO RESORT Full time

    Full Job Description Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: - Trains,...

  • Front Office

    2 weeks ago


    Kota Kinabalu, Sabah, Malaysia Hyatt Regency Kinabalu Full time

    SummaryAt Hyatt, we believe in the power of belonging. We turn trips into journeys, encounters into experiences and jobs into careers. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.Join us:- FRONT OFFICE TEAM LEADERYou will be responsible to assist with the efficient running of the...

  • Front Office Manager

    3 weeks ago


    Kota Kinabalu, Malaysia KING PARK HOTEL Full time

    **Responsibilities**: - Trains, cross -trains, and retrains all front office personnel. - Participates in the selection of front office personnel. - Schedules the front office staff. - Supervises workload during shifts. - Evaluates the job performance if each front office employee. - Maintains working relationships and communicates with all departments. -...

  • Front Office Manager

    2 weeks ago


    Kota Kinabalu, Malaysia King Park Hotel Full time

    1. Trains, cross -trains, and retrains all front office personnel. 2. Participates in the selection of front office personnel. 3. Schedules the front office staff. 4. Supervises workload during shifts. 5. Verifies that accurate room status information is maintained and properly communicated 6. Resolves guest problems quickly, efficiently, and courteously 7....

  • Front Office Manager

    2 weeks ago


    Kota Kinabalu, Sabah, Malaysia KING PARK HOTEL Full time

    Responsibilities: Trains, cross trains, and retrains all front office personnel. Participates in the selection of front office personnel. Schedules the front office staff. Supervises workload during shifts. Evaluates the job performance if each front office employee. Maintains working relationships and communicates with all departments. Maintains master key...


  • Kota Kinabalu, Malaysia SABAH ORIENTAL HOTEL Full time

    Requirements: - Diploma/ Degree in Hospitality or any other related certificate. Experience more than three (3) years in Hotel front desk supervisory experience, handling cash, accounting procedures, and general administrative tasks. Able to write, read and communicate in English and Malay. Mandarin/ Chinese speaking is an added advantage. Extremely...

  • Front Office Manager

    2 weeks ago


    Kota Kinabalu, Sabah, Malaysia SABAH ORIENTAL HOTEL Full time

    Requirements: Diploma/ Degree in Hospitality or any other related certificate. Experience more than three (3) years in Hotel front desk supervisory experience, handling cash, accounting procedures, and general administrative tasks. Able to write, read and communicate in English and Malay. Mandarin/ Chinese speaking is an added advantage. Extremely organized...


  • Kota Damansara, Malaysia RMJ Consulting Sdn Bhd Full time

    **OVERVIEW** We are looking for a Front Office & Administrative Executive that is responsible on manning the front office and ready to provide administrative support to visitors, clients and staff. You must be presentable and require to support all administrative related duties and other relevant duties when required by the Company. **Hiring Position :...

  • Assistant Manager

    4 weeks ago


    Kota Kinabalu, Malaysia Hyatt Centric Kota Kinabalu Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front...


  • Kota Kinabalu, Malaysia PUTATAN PLATINUM HOTEL Full time

    We are seeking a skilled and friendly Front Office Executive to join our team at Putatan Platinum Hotel. You will manage the reception or Front Desk office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. **Responsibilities**: -...


  • Kota Kinabalu, Sabah, Malaysia Shangri-La Hotels Full time

    Shangri-La Rasa Ria, Kota KinabaluBe part of our Shangri-La familyAt Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like...


  • Kota Damansara, Malaysia RMJ Consulting Sdn Bhd Full time

    OVERVIEWWe are looking for a Front Office & Administrative Executive that is responsible on manning the front office and ready to provide administrative support to visitors, clients and staff. You must be presentable and require to support all administrative related duties and other relevant duties when required by the Company.Hiring Position : Front Office...


  • Kota Belud, Malaysia JSK MANTANANI ISLAND RESORTS SDN. BHD. Full time

    1. Responsible for the day-to-day operations within the Resort’s front office department, which includes, but not limited to, front office, landscape and related activities. 2. Responsible to assist the GM to achieve the board approved budget. 3. Develop, evaluate, innovate processes, cost and system to excel. 4. Responsible to source and / or recommend to...

  • Front Office

    1 month ago


    Kota Kinabalu, Malaysia Hyatt Regency Kinabalu Full time

    Summary At Hyatt, we believe in the power of belonging. We turn trips into journeys, encounters into experiences and jobs into careers. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Join us: - **FRONT OFFICE - TEAM LEADER** You will be responsible to assist with the efficient...


  • Kota Belud, Malaysia JSK MANTANANI ISLAND RESORTS SDN. BHD. Full time

    1. Responsible for the day-to-day operations within the Resort's front office department, which includes, but not limited to, front office, landscape and related activities. 2. Responsible to assist the GM to achieve the board approved budget. 3. Develop, evaluate, innovate processes, cost and system to excel. 4. Responsible to source and / or recommend to...