Agent, Guest Service

***The Guest Services Manager is responsible for all duties of the front office operation, including management of the front desk, training and employee development, delivery of quality customer service, and resolution of guest issues.PRIMARY RESPONSIBILITIES Lead, direct, and manage front desk operations. Maintain regular presence throughout the department....

***The Reservations Agent is responsible for providing quick and efficient service to all guests with reservation requests and inquiries for the hotel. This position is responsible for sharing information with prospective guests to capture sales, and then coordinating the details of reservations.PRIMARY RESPONSIBILITIES On a daily basis, review rates,...

***The Star Service Operator is responsible for the friendly and efficient service for all telephone operations, including answering and routing calls, answering inquiries, handling wakeup calls, taking messages, and taking In Room Dining orders. This position is instrumental in creating an environment and executing service that blows our guests...

The Front Office Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors.PRIMARY RESPONSIBILITIES Register property guests with an emphasis on...

Clean rooms according to assignment sheet priority; update assignment sheet during shift. Stock caddies/carts with all required cleaning supplies, linen, amenities, and equipment. Maintain awareness of guests in corridors, greeting guests in passing, using names when known, moving carts to allow guests to pass, and turning off vacuum cleaners when guests are...

Engage with database customer.Responsible in terms of product & testimonial online marketing.Communicate with customers about the service of product.Providing information about products/services, and assisting with easy service issues.Job Types: Part-time, New-GradPay: RM1, RM3,300.00 per monthExpected hours: No less than 7 per weekBenefits: Flexible...

Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. Select and block rooms for arriving guests; preregister individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested. Ensure all guest...

The Outlet Operation Manager is responsible for providing beverage service to customers in a unique and creative fashion. The Outlet Operation Manager negotiates beverage contracts and initiates beverage programs to enhance the guest experience. The Outlet Operation Manager must harmonize the culture, mission, values, and quality standards to ensure maximum...

Key Job Tasks & Responsibilities:A. AdministrationAssist the Chef de cuisine/Executive Sous Chef in performing his duties. Attends daily Sous Chef briefing/F&B briefings/Catering meetings/HACCP meeting and any meetings invited or assigned. Maintains good and open-minded relationships with other F&B section heads, outlets and other departments within the...

The Assistant Director of Sales is responsible for effectively establishing and managing client relationships and accounts for their respective market segment. To responsible for achieving both team and individual revenue goals through managing existing client relations, solicitation of new accounts, and consistent networking efforts. This person must create...

Sales Manager is responsible for effectively establishing and managing client relationships and accounts for their respective market segment. The Sales Manager is responsible for achieving both team and individual revenue goals through managing existing client relations, solicitation of new accounts, and consistent networking efforts. This person must create...

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every...

*** The Reservations Agent is responsible for providing quick and efficient service to all guests with reservation requests and inquiries for the hotel. This position is responsible for sharing information with prospective guests to capture sales, and then coordinating the details of reservations. **PRIMARY RESPONSIBILITIES** - On a daily basis, review...

*** The Reservations Agent is responsible for providing quick and efficient service to all guests with reservation requests and inquiries for the hotel. This position is responsible for sharing information with prospective guests to capture sales, and then coordinating the details of reservations. **PRIMARY RESPONSIBILITIES** - On a daily basis, review...

*** The Guest Services Manager is responsible for all duties of the front office operation, including management of the front desk, training and employee development, delivery of quality customer service, and resolution of guest issues. **PRIMARY RESPONSIBILITIES** - Lead, direct, and manage front desk operations. Maintain regular presence throughout the...

**Ticketing** Responsible for smooth Front Gate operations and to ensure service efficiency in Ticketing & Guest Services operations. **Retail** Cashiering and attending to Guests in Retail outlets. **Job Type**: Contract Contract length: 3 months **Salary**: From RM1,500.00 per month **Benefits**: - Additional leave - Dental insurance - Free...

Front Desk Service Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Shangri-La Rasa Ria, Kota KinabaluBe part of our Shangri-La familyAt Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like...

We are looking for a Front Office (Guest Service Assistant) to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Below is the requirements for your reference: - Checking guests in and out. - Receiving and managing reservation - Verifying guests' payment methods during check-in. - Providing customer service...

*** The Star Service Operator is responsible for the friendly and efficient service for all telephone operations, including answering and routing calls, answering inquiries, handling wakeup calls, taking messages, and taking In Room Dining orders. This position is instrumental in creating an environment and executing service that blows our guests...

The Service Manager responsible for assisting the Assistant Executive Housekeeper and Executive Housekeeper in the housekeeping operation and cleanliness levels in all areas of the property. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. The Service...

The Service Manager responsible for assisting the Assistant Executive Housekeeper and Executive Housekeeper in the housekeeping operation and cleanliness levels in all areas of the property. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. The Service...

**Job Number** 24106423 **Job Category** Reservations **Location** Kota Kinabalu Marriott Hotel, Lot G-23A, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

Job Purpose This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Primary Responsibilities Front Office Operation - Conduct daily briefings and ensure that all pertinent information is well...

About usWe are customer-centric, engaging and fun.Our work environment includes: Food provided Growth opportunitiesPreferably with 1 year or more in Customer Service and Front Office experience as a Bellman with a valid driving license.Able to carry out daily task of check in and check out, luggage handling, parcels, mails and driving resort vehicles. You...

Job Purpose This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Primary Responsibilities Front Office Operation Conduct daily briefings and ensure that all pertinent information is well received...

Call Center Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

**About us** We are customer-centric, engaging and fun. Our work environment includes: - Food provided - Growth opportunities Preferably with 1 year or more in Customer Service and Front Office experience as a Bellman with a valid driving license. Able to carry out daily task of check in and check out, luggage handling, parcels, mails and driving resort...

About usWe are customer-centric, engaging and fun.Our work environment includes: Food provided Growth opportunitiesPreferably with 1 year or more in Customer Service and Front Office experience as a Front Office Receptionist/Associate. Able to converse in Chinese (Mandarin) and English.Able to carry out daily task of check in and check out, assigning rooms,...