Card Fraud Agent

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Wise Full time
We're looking for a Card Fraud Agent to join our growing team in Kuala Lumpur.

This role is a unique opportunity to have an impact on Wise's mission, prevent fraud, help our customers, and improve our product.

You personally can help us get closer to the mission

Here's how you'll be contributing to the Card Fraud team:

  • Handle suspicious transactions alerts and take appropriate actions, following internal and external guidelines.
  • Facilitate card chargebacks.
  • Collaborate with the different functions within the team, to identify actionable areas for improvement and support our overall mission.
  • Report when appropriate to partners, card schemes and authorities.

About you:

  • Your verbal and written
    English skills are _excellent_**. If you speak other languages then that's a bonus
  • You have strong attention to detail, punctuality, and are comfortable taking initiatives.
  • You have some experience being part of a driven high performing team.
  • You are good with routine but can also adapt and keep up with fast changes.
  • You are able to work independently but also know how important good teamwork is.
  • You can make decisions in critical situations and have the ability to multitask.
  • You're flexible to work in shifts that include evenings, weekends and public holidays
  • Previous work experience in fraud is a plus, but not a must
  • You're eligible to work in our Kuala Lumpur office.
  • What drives you to a role in the card fraud domain?
  • How are you hoping to bring an impact in this role?

Key benefits:

  • Flexible working whether it's working from home, school plays or life admin we get that flexibility is essential and you're trusted to do the right thing and be responsible
  • Stock options in a profitable company
  • Paid annual holiday, sick days, parental leave and other leave opportunities
  • 6 weeks of paid sabbatical after 4 years at TransferWise on top of annual leave

Salary (annual)

  • RM76,000—RM76,000 MYR
We're people without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences.

Every Wiser should feel that they can be themselves at work.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to share their contributions towards mission zero and able to progress in their careers.

Having diverse teams that reflect our diverse customer base helps us build a better product.

We can be more creative and empathetic to our customer's needs and life experiences and makes sure we leave no-one behind on our journey to mission-zero.


  • If you want to find out more about what it's like to work at Wise visit _Wise.
Jobs_._

  • Keep up to date with life at Wise by following us on _LinkedIn_ and _Instagram_._


  • Kuala Lumpur, Kuala Lumpur, Malaysia Wise Full time

    Company DescriptionWise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world's first platform to offer true multi-currency banking and spend with their Wise card.Your mission is to help us to minimise our fraud losses by maximising our attempted...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Ambition Full time

    Job details:Posted 22 June 2023SalaryRM RM13000 per month + Hybrid Working ArrangementsLocationKuala LumpurJob type PermanentDisciplineBanking & Financial ServicesReference266238_ Globally recognised financial institution Competitive remuneration and benefits Hybrid working arrangements. Identify and Monitor fraud threats, vulnerabilities, and risks. Drive...

  • Fraud analytics

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Fraud Analytics & Reporting Manager If you are looking to excel and make a difference, take a closer look at us.. To control bank exposure to risk and financial losses through the process of authorizing transaction usage and overseeing fraud detection for Cards and Internet Banking. Responsible to analyze fraud trends / patterns & Modus Operandi for Credit &...

  • Fraud analytics

    4 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Fraud Analytics & Reporting Manager If you are looking to excel and make a difference, take a closer look at us.. To control bank exposure to risk and financial losses through the process of authorizing transaction usage and overseeing fraud detection for Cards and Internet Banking. Responsible to analyze fraud trends / patterns & Modus Operandi for Credit &...

  • Fraud Agent

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Wise Full time

    Job Description Your mission**:Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world's first platform to offer true multi-currency banking. Your mission is to ensure that the money we are moving for customers are legitimate transactions, and...

  • Fraud Investigator

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia RHB Bank Berhad Full time

    Primary Objective To perform investigation on customer fraud dispute claim and ensure all cases are investigated, concluded and reported timely within the internal policy and regulatory guideline.KEY RESPONSIBILITIESStrategy and Planning: Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at usFunctional - Fraud Dispute Management Analysis on fraud trends observed on Credit Card & Debit Card and subsequent propose adjustments on Fraud detection rules overlaid with management customer experience. Ongoing periodic reviews are necessary in order to gauge the effectiveness on...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Manager, Fraud Analytics, Reporting and Compliance (Fraud Management)If you are looking to excel and make a difference, take a closer look at us...Functional - Fraud Dispute Management Analysis on fraud trends observed on Credit Card & Debit Card and subsequent propose adjustments on Fraud detection rules overlaid with management customer experience. Ongoing...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Amex Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Fraud Analyst

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Collabera Full time

    Qualifications:Working hrs - Rotational Shift (7am-4pm, 9am-6pm, 11am-8pm, 1pm-10pm) including Weekends and Public holidays Strong analytical and problem solving skills Excellent organization skills ability to multitask and prioritize work Ability to work effectively across portfolio risk policy teams and functional areas teams Willing to work on rotating...


  • Kuala Lumpur, Kuala Lumpur, Malaysia American Express Full time

    Fraud Application And Claims Specialist - Japanese Speaker道を切り開いて進みましょう。私たちが支援します。適切な支援があれば,人もビジネスもすばらしい成長を遂げることができます。Team Amexの仲間になると,顧客,コミュニティ,従業員...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Wise Full time

    We're looking for a Card Disputes Team Lead to join our team in the Kuala Lumpur office. This role is a unique opportunity to have an impact on Wise's mission, grow as a leader, help save millions more people money and work in a disruptive, fast-growing and fun environment.Your mission:Wise has already pioneered new ways for people to transfer money across...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Affin Bank Full time

    Sales Manager, Cards (Northern) Create your future with Affin You too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a sharedmitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too. 1. Monitoring team sales performance and ensure submissions on daily basis in...

  • Sales Manager, Cards

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Affin Bank Full time

    Sales Manager, Cards (Northern)Create your future with Affin You too can make a difference.Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too.Monitoring team sales performance and ensure submissions on daily basis in line...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Citi Full time

    Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...

  • Swat Agent

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

  • Due Diligence Agent

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Wise Full time

    We're looking for a Due Diligence Agent to join our team in Kuala Lumpur. This role is a unique opportunity to have an impact on Wise's mission, grow as a specialist and help save millions more people money. This is an entry level role, so we don't expect you to have any previous experience in Due Diligence/Banking/Finance. Full training will be given to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

  • Due Diligence Agent

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Wise Full time

    We're looking for a Due Diligence Agent to join our team in Kuala Lumpur. This role is a unique opportunity to have an impact on Wise's mission, grow as a specialist and help save millions more people money. This is an entry level role, so we don't expect you to have any previous experience in Due Diligence/Banking/Finance. Full training will be given to...

  • Guest Service Agent

    4 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...