Bakery Shop Supervisor

1 week ago

George Town, Penang, Malaysia LOVE A LOAF Full time

Job description

Job description
As a bakery brand with rapid expansion, we are looking for a talented and ambitious person like you to join our #SQUAD Discover LOVE A LOAF job opportunities and be the change you wish to see and grow together

LOVE A LOAF 是一家已经成立了 10年的 #连锁烘焙店,目前已经在2个州属拥有12 家分店。品牌的定位为优质产品,生活化烘焙,以及服务至上的理念。目前公司产品涵盖各样式面包,可颂,蛋糕,甜点,手信礼盒等等。我们 #愿景 以及 #使命 是想把马来西亚烘焙品牌发扬光大以及培养核心团队成为合伙人,成为一个 #幸福烘焙企业。

  • We are looking for:_
Full Time Bakery Supervisor 全职门市主管

Other Benefits:
Monthly Target Bonus

Product Commission

Yearly Performance Bonus

Medical Allowance

Increment Opportunity

Training will be provided

EPF / SOCSO / EIS

Responsibilities:

  • Organize daily meeting on time, deploy the work of the day, pay attention to and maintain the appearance and mental outlook of the employees in the store.
  • Responsible for the sales turnover of the store, and analyse the reasons for its rise and fall and formulate relevant strategy.
  • Responsible for safety issues and equipment maintenance in the store.
  • Responsible for checking the product inventory, order quantity and product quality in the store on the day to ensure the normal operation of the store.
  • Responsible for checking the shelf life and quality problems of the products, and deal with the products that do not meet the requirements in a timely manner.
  • Responsible for arranging the cleaning and sanitation of the store.
  • Responsible for the POSM display including Price Tag / Banner / Poster / Decoration / Seasonal Product.
  • Arrange the job content of employees reasonably, train the employees from time to time, and guide the employees in the best working methods.
  • Monitoring the service quality of employees, and deal with the problems in time.
  • Reasonably control various operating expenses in the store and reduce operating costs.
  • Communicate with customers from time to time to understand customer opinions and related information.
  • Responsible for handling customer complaints and in-store emergencies.
  • Understand the surrounding market, feedback the information obtained to the upper department in a timely manner, and help the company improve its operation and management.
  • According to the actual situation in the store, provide suggestions and measures for the overall planning of in-store marketing.
  • Responsible for the filling and analysis of various work reports in the store, and the assessment and evaluation of employees in the store.
  • Responsible for the execution of other specific tasks arranged by the operation department.
  • Responsible for supervising and guiding staff, and stopping and correcting the behaviour that violates the company policy.
  • Responsible for the maintenance of Key Account customers.
  • Shift Passover including cashiering checking
  • Recruit, perform interview followed the guideline set by HQ.
  • Perform quarterly performance appraisal with team.
  • Teammates duty roster and leave arrangement.
  • Proper arrangement and placement of tools / utensils with proper labelling and record.
  • Responsible for small item procurement with local supplier.

Working Location:

  • Bayan Baru or Tanjung Tokong or Georgetown

Joining Date:
As soon as possible

Salary:
RM2, RM4,000.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Free parking
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

Food And Beverages: 2 years (preferred)

Language:

  • Mandarin & English (preferred)

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