Bakery Front of House Leader

3 weeks ago

George Town, Malaysia LOVE A LOAF Full time

As a bakery brand with rapid expansion, we are looking for a talented and ambitious person like you to join our #SQUAD

Discover LOVE A LOAF job opportunities and be the change you wish to see and grow together

We are looking for:
Bakery Shop Front Of House Leader

门市前台主管

Other Benefits:
1. Skill Development

2. Teamwork

3. Experience in the Food Industry

4. Customer Interaction

5. Staff Discount

6. Networking Opportunities

7. Uniforms Provided

8. SOCSO (Social Security Organization)

9. EIS (Employment Insurance System)

10. Overtime Pay

11. Referral Fees

12. Free Buns & Beverage

13. Competitive Basic Salary

14. EPF Contributions

15. Transport Allowance

16. Leader Allowance

17. Medical Allowance

18. Seniority Rewards

19. Parents' Gratitude Allowance

20. Team Sales Bonuses

21. Seasonal Product Commission

22. Customize Product Commission

23. Member Registration Fees

24. Event Allowance

25. Typhoid & SLPM Claim

26. Birthday Leave

27. Replacement Credit on Company Declared Public Holiday

28. Opportunity of Promotion

29. Opportunities to Participate in Technical Coaching and Skill Enhancement.

Job Responsibilities:
1) Order Checking
- Ensure POS online and working well
- Ensure Mobile app running in good situation

2) Daily Operation
- Execute direction set by supervisor
- Ensure Smooth Operation
- Ordering from HQ
- Assist supervisor to Implement management direction
- Monitoring team member on working attitude and appearance and report to Supervisor
- Daily Sales Report Checking
- Standardize operation SOP
- Make sure cashier have small change

3) Human Management
- Lead and train new crew on SOP and product knowledge
- Maintain good working environment

4) Product Management
- Product QC
- Display System
- Output & Variety

5) Stock Planning
- Proper arrangement of tools / utensil / with labelling and stock record
- Daily interaction with production on stock planning

6) Customer Service
- Ensure high customer satisfaction
- First role to handle customer complain
- Interact and collect customer feedback
- Attend to customer inquiry on product and services

7) Report:

- Daily Cleanliness Report
- Customer Feedback

Job Requirements:
1. Hardworking, proactive, efficient& organized

2. Able to work commitment on Weekend and PH

3. Ability to handle different types of personalities

4. Able to work independent

5. Typhoid injection and SLPM cert

Working Location:
Love A Loaf Macalister Branch

Address: C-1-1, Tropicana 218, Jalan Macalister, 10400 Georgetown, Pulau Pinang.

Joining Date:
As soon as possible

**Job Types**: Full-time & Part Time

Salary (Full Time): RM1,900.00 - RM2,300.00++ per month

**Job Types**: Full-time, Permanent

**Salary**: RM1,900.00 - RM2,300.00 per month

**Benefits**:

- Additional leave
- Flexible schedule
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Are you younger than 30 years old?

**Experience**:

- Food and Beverage: 2 years (required)

**Language**:

- Mandarin and English (preferred)

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