Front Office-guest Service Agent

JOB RESPONSIBILITIES: Maintain a friendly, neat and pleasant image at all times. Provides courteous services to guests and respond promptly and tactfully to guests' complaints, requests and enquiries. Sells, registers and assigns rooms to incoming guests, ensure that registration cards are properly filled up. Checkout departing guests based on the...

Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service Ensure correct communication between Front Office and other internal departments Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests Assist Front Office management in...

Responsible for the general administration and profitability of the operation of the Front Office Department Attends operations briefing and highlights important points from the daily guests' arrival list, occupancy forecast, causes for variance in reservations forecast and previous days' occupancy against forecast Conducts Front Office Meetings on a regular...

Company DescriptionCheong Fatt Tze - The Blue Mansion is a luxurious boutique hotel located in the beautiful and historic Georgetown of Penang. Built in the late 19th century, the award-winning mansion has been meticulously restored and offers guests a unique experience that blends luxury and history, with elegant rooms, fine dining, and Chinese gardens.Role...

Your main duties centers on the procedural and personal dimensions as applied in the delivery of the guest experience in lounges, front desk, reception & lobby area, through telephone and etcYou will:- welcome, greet, assist Guests' or passer-by during arrival check-in, stay & departure check-out, i.e. delivery, pick up luggage, storage, showing directions-...

Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOrganize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes,...

Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOrganize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes,...

Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and...

Additional Information Position is available for Malaysian NRIC holders and permanent residents only.Job Number Job Category Rooms & Guest Services OperationsLocation Penang Marriott Hotel, 55, Persiaran Gurney, Penang, Malaysia, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementHOTEL DESCRIPTIONPerfectly...

Responsible for the general administration and profitability of the operation of the Front Office Department Attends operations briefing and highlights important points from the daily guests' arrival list, occupancy forecast, causes for variance in reservations forecast and previous days' occupancy against forecast Conducts Front Office Meetings on a regular...

_Job Description_ Check- in function: Register and assign rooms to arriving guests and ensuring that registration records are completed with all required information needed. Check-out function: Handle check-out of departing guests according to the Standard Operating Procedures of the Hotel. To manage cashiering and hotel reservations. Maintain excellent...

Job Responsibilities: Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues Check that all Front Office employees report to work punctually and are well groomed before each of their shift Conduct daily briefings and ensure that all pertinent information is...

To supervise operations in Front Office to consistently and profitably deliver a high quality guest experience in accordance with established standard_- Main Duties & Responsibilities:_ Prepares in close conjunction with department heads the Rooms section of the business plan and monitors budget versus actual results during the financial year. Personally...

Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our familyAs a world-class leader in the travel industry, there's no better place to make your mark. If you have...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.The St Giles Hotel Group provides inspired, independent hotels designed to meet the needs of business and leisure travelers who seek an...

Key Responsibilities:- Customer Service: Greet and assist visitors, answer inquiries, and provide information about the organization or its services.- Team Management: Supervise front office staff, including receptionists and administrative assistants. Provide training and support as needed.- Facilities Management: Ensure the front office area is clean,...

A Duty Manager will be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests includes performing check-in and check-out procedures. The Duty Manager should present...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.Strategically located in the heritage city center of Georgetown Penang, Citadines Connect Georgetown Penang a cosy hotel offers unique and...

ALV is a youthful, expansionary organisation that was established since 2017 that has the core values of positivity, people first, integrity, hard-working and fun loving culture.We treat each other with trust, integrity and above all, respect. Everyone at ALV is eager to learn, excel and achieve greater heights.Location : PenangResponsibilitiesa. Guest...

What Will You Do?You'll be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. We're not really a strict job descriptions kind of place - we all roll our sleeves up and get stuck in wherever needed - but here's an idea of how we see the role; Achieve positive outcomes from...