Inbound Call Centre

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time
We're looking for customer agent to work with a leading International Bank and a Transportation Industry.

The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers.


Locations:

  • Bukit Jalil

Your responsibilities:

  • Customer Service Agent is represents the brand, the culture, and values of our clients
  • How you convey will be how our client is perceived by the customers
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times
  • Handle customer's concerns positively and professionally
  • Interact, support, receive feedback/issue report with or for customer service
  • Address customer inquiries with highquality responses, aiming to convert them into loyal customers.

Requirements:

  • Fluent communication, writing, and interpersonal skills in English
  • Must be energetic, positive minded and good team player
  • Applicants should be Malaysian citizens
  • Committed, highly motivated and looking forward to an exciting and rewarding career
  • Dedicated, results oriented, positive minded individual striving for positive results

Others:

  • Intake is on 4th December'23 ( Bukit Jalil )

Salary:
Up to RM3,700.00 per month

Benefits:

  • Opportunities for promotion

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay
  • Performance bonus


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