Client Services Officer

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Recruit Express Full time
Answering calls from the Branches, Agents and Customers regarding Unit Trusts.

  • Provide customer service to customers and agents who walk in at the counter.
  • Follow up for incomplete transactions submitted by branches, agents and customers.
  • Handling written enquiries related to agent and customer.
  • Continuously suggest new process improvement related to customer servicing.
  • Provide confirmation advice/ account statement/ audit confirmation and tax voucher to customer upon request.
  • Assisting investors/agents to resolve any issues arise from online platforms.
  • Liaising with service providers and other departments for all operational matters related to daily investors' transactions.
  • Ad Hoc task as assigned by Superior

Job Requirement:

  • Fresh graduates are encouraged to apply
  • Good communication in English and Malay
  • Good interpersonal skills
  • Detailoriented, organise, selfmotivated & ability to work independently
  • Responsible, positive and aggressive attitude.

Job Type:
Contract

Contract length: 6 months

Pay:
RM2, RM2,500.00 per month

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)


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