Client Services Officer
1 week ago
- Provide customer service to customers and agents who walk in at the counter.
- Follow up for incomplete transactions submitted by branches, agents and customers.
- Handling written enquiries related to agent and customer.
- Continuously suggest new process improvement related to customer servicing.
- Provide confirmation advice/ account statement/ audit confirmation and tax voucher to customer upon request.
- Assisting investors/agents to resolve any issues arise from online platforms.
- Liaising with service providers and other departments for all operational matters related to daily investors' transactions.
- Ad Hoc task as assigned by Superior
Job Requirement:
- Fresh graduates are encouraged to apply
- Good communication in English and Malay
- Good interpersonal skills
- Detailoriented, organise, selfmotivated & ability to work independently
- Responsible, positive and aggressive attitude.
Job Type:
Contract
Contract length: 6 months
Pay:
RM2, RM2,500.00 per month
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
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