Area Manager

2 weeks ago


Shah Alam, Selangor, Malaysia BookXcess Sdn Bhd Full time

Job Descriptions:

  • Managing/overseeing the daily business operations of store, collaborating with store managers to drive sales initiatives to achieve sales targets and profitability, minimizing operating expenses, implementing sales strategies and promotional activities.
  • Analyse sales data and assess local market conditions, identify current and prospective sales opportunities to maintain the competitiveness of the retail sales activities
  • Liaise with the marketing team to develop a store marketing strategy.
  • Plan, conceptualize, manage and execute event / road shows /pop up store projects. in a timely manner.
  • Visit stores to evaluate operations and cleanliness, ensure all outlets run efficiently and comply with SOPs, safety and security procedures.
  • Conduct regular store visits to review operational standards and monitor customer service standards.
  • Develop and implement strategic plans to achieve sales targets, increase profitability, and enhance customer satisfaction.
  • Uphold company standards of excellence and service, collaborate with store manager to guarantee the quality performance of the store by addressing customer and employee satisfaction issues promptly.
  • Manage store display merchandising and inventory replenishment and keep track of inventory losses.
  • Implement and maintain operational policies and procedures to ensure efficiency and effectiveness.
  • Manage orders and inventory control based on sales volume and projection.
  • Recruit, train and develop a high performing team of store managers and retail staff, provide guidance and regular coaching, and motivate the outlet team to ensure continuous development, optimum level of work performance and high morale.
  • Review outlet staff duty schedule and validate attendance record for payroll.
  • Coordinate with other support departments on outlet operations.
  • Perform any ad hoc duties as assigned by the management.

Job Requirements:

  • Strong working knowledge in book retail industry will be an added advantage.
  • Strong leadership as well as a good team player.
  • Excellent oral and written communication skills.
  • Ability to meet sales targets and production goals
  • Ability to motivate others on a team and help them succeed
  • Multitasking skills and the ability to tend to multiple problems at a time
  • Problemsolving skills, especially in situations of high stress
  • Ability to generate a variety of reports and presentations displaying store performance
  • Familiarity with industry's rules and regulations

Benefits:

  • Free parking

Schedule:

  • Day shift
  • Monday to Friday

Experience:

- similar industry: 5 years (required)

Willingness to travel:

  • 100% (preferred)

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