Customer Service Role mandarin Speakers

1.Respond to customer queries in a timely and accurate manner via Voice and Non-VoiceIdentify customer needs and support customers in the use of specific features.Monitor customer complaints on social media and escalate to client stakeholders.To coordinate and resolve customer enquiries via the support of internal and externalteam members.Inform customers...

Company BackgroundOur client is an American business services company specializing in customer engagement and business performance. They are looking for a passionate and responsible Customer Service (Travel/Hospitality), to be based at Cyberjaya, Selangor.Benefits:- Basic up to RM4,000:- Night shift allowance:- KPI allowance Ensure service delivered to our...

Vacancy: Customer Service - Mandarin SpeakerLocation: Cyberjaya, Malaysia.Salary: Basic RM 4500Joining Date: 25th March / 8th April / 15th AprilProject : Travel AccountShifts: Rotational ShiftHead Counts: 15Education: Diploma or Bachelor's DegreeExperience: Min Requirement of 6 month of Customer Service experienceResponsibilities: Clarify customer...

I am Mehamjot Kaur and responsible for talent acquisition at my company Abhidi Solution. I want to attract your attention to a job opportunity I am hiring these days for.In case you are looking for your next gig or just exploring the local job market, the below may be right for you.About the Opportunity:Our client is looking to collaborate with talented...

Vacancy: Customer Service - Mandarin SpeakerLocation: Cyberjaya, Malaysia.Salary: Basic RM 4500Joining Date: 15th AprilProject : Travel AccountShifts: Rotational ShiftHead Counts: 15Education: Diploma or Bachelor's DegreeExperience: Min Requirement of 6 month of Customer Service experienceResponsibilities: Clarify customer requirements; probe for...

Location : Cyberjaya, SelangorWorking shift : Rotational ShiftTarget Intake : 29 January 2024Job Expectations: Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Making outbound calls to the hotel in urgent cases Manage customer escalations and ensure that these are answered, tracked, and escalated as...

Position: Customer Service (Mandarin Speaker OR Cantonese ) - CISCO:Working Location: KL Sentral, Malaysia- Working Hours :Operation Hours 6am-6pm, 5 days work per week- Working Days :5 days work per week- Requirement:SPM Above- Experience :At least 1 year experiences in Call Center or Customer Service- Salary : Basic :RM RM 4200- Qualification :SPM Above-...

Vacancy: Customer Service - Mandarin SpeakerLocation: Cyberjaya, Malaysia.Salary: Basic RM 4500Joining Date: 8th April & 15th AprilProject : Travel AccountShifts: Rotational ShiftHead Counts: 15Education: Diploma or Bachelor's DegreeExperience: Min Requirement of 6 month of Customer Service experienceResponsibilities: Clarify customer requirements; probe for...

Vacancy: Customer Service - Thai SpeakerLocation: Cyberjaya, Malaysia.Salary: Basic RM RM 200 Allowance + RM200 Housing AllowanceJoining Date: 15th April, 2024Project : AirlineShifts: 8am -8 PM (9 hours Days Shifts)Head Counts: 5Education: Diploma or Bachelor's Degree (Only Applicants that are willing to travel to Malaysia & Join 15th April should...

A Customer Support Translator in the medical field who is fluent in Mandarin plays a vital role in ensuring effective communication between Mandarin-speaking patients and medical professionals. This position involves providing translation services, assisting patients with medical inquiries, and facilitating a smooth and culturally sensitive patient...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracked, and escalated as required Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...

*: *DUTIES AND RESPONSIBILITIES: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracked, and escalated as required Perform all procedures accurately, including following documented call flows, work processes, data entry...

As a Travel Customer Service Representative, you will be the first point of contact for our Mandarin-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service.Responsibilities Provide excellent customer service to clients by answering...

Language ProficiencyMandarin/Cantonese - reading/writing/speaking skillsWorking hours 5 days per week (Saturday & Sunday fixed off), Permanent night shiftType of Role Customer Service Translation SupportWork Location Cyberjaya (Work From Office)Key Responsibilities and Accountabilities Provides meaningformeaning interpreting. Follows interpreter protocols as...

Vacancy:Chat Support Mandarin SpeakerLocation: Cyberjaya, MalaysiaSalary: Basic: RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift AllowanceLanguage: Mandarin + EnglishWorking Hour: 24*7 RotationalEducation/Requirement: Degree with experience or Diploma holder with 1 yrs exp or SPM with 2 yrs expJoining Date : Immediate (27th May, 2024)Headcount:...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Contract To Hire)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service George Town ,PenangRM 2,800 - RM3,300Rotational ShiftQualifications:Education background: Bachelor's Degree or at least Diploma or equivalent in any...

ROLE: Customer Service Executive (Mandarin)PROJECT: Travel / Hospitality IndustrySALARY PACKAGE: Competitive salary up to RM 4,500 per month (inclusive of allowances).LOCATION:CyberjayaPrima 1, Block 3507, Jalan Teknokrat 5,63000 Cyberjaya, Selangor, MalaysiaJOB SCOPE: Deliver exceptional customer service, achieving Key Performance Indicators (KPIs). Clarify...

Facilitate communication between individuals with language barriers by providing language interpretation services. Handle telephone or video calls promptly and interpret conversations between speakers of Cantonese/Mandarin and English in consecutive mode. Process information efficiently, recognizing cultural differences, and maintain a professional and...

Industry : Travel/Hospitality. Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') Clarify customer requirements; probe for understanding, use decisionsupport tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while...

Location: CyberjayaJob Scope: Provide accurate translation services for medical appointments, consultations, and procedures between healthcare providers and Mandarinspeaking patients. Assist in interpreting discussions related to medical diagnoses, treatment plans, and followup care to ensure patients' comprehension and informed decisionmaking. Maintain...