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Hotel Receptionist
2 weeks ago
Responsibilities
- Perform all checkin and checkout tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients' complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fullyfurnished to accommodate guests' needs
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Requirements:
- Required language(s): Bahasa Malaysia, English
- Pleasant personality and positive working attitude.
- Must be willing to work on shift including working on weekends and public holidays.
Job Types:
Permanent, Full-time
Salary:
RM1, RM1,700.00 per month
Benefits:
- Opportunities for promotion
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Overtime pay
Ability to commute/relocate:
- Cameron Highlands: Reliably commute or planning to relocate before starting work (required)
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