Front Desk

4 weeks ago


Genting Highlands, Malaysia Reka Hotel Full time

**JOB RESPONSIBILITIES**:

- Handle incoming and outgoing call and walk in customers professionally.
- To schedule therapist massage sequence and therapist working schedule.
- Arrange customers booking
- To promote massage packages and products to customers in order to generate sales and achieve the sales target.
- Handle customer complaint with care and professional manner.
- To maintain cleanliness of Front desk counter and outlets
- Assist Company to handle outlet’s administration tasks.
- Handles cash, sales, transactions and ensure accurate daily sales record.
- Responsible for stocks inventory and accurate stocks record.
- Undertake any other duties as may be required from time to time.

**JOB REQUIREMENTS**:

- Minimum SPM is required.
- Able to work 5 days in a week including Weekends and Public holidays (Weekdays off).
- Able to work on shift basis.
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role is an added advantage.
- Intermediate computer literate.
- Strong interpersonal & communication skills in English and Malay.
- Good customer service attitude.
- Good organization and time management.

**BENEFITS**:

- Competitive salary and allowances.
- Attractive incentives packages.
- Quarterly bonus.
- Yearly Increment.
- Overtime pay.
- On the job training.
- Career growth and other employees benefits.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,500.00 - RM1,900.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Fixed shift
- Holidays
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Genting Highlands: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (required)

**Experience**:

- Administration: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)


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