Front Desk

**JOB RESPONSIBILITIES**: - Handle incoming and outgoing call and walk in customers professionally. - To schedule therapist massage sequence and therapist working schedule. - Arrange customers booking - To promote massage packages and products to customers in order to generate sales and achieve the sales target. - Handle customer complaint with care and...

**Responsibilities** - Greet clients and visitors in a friendly and professional manner - Maintain accurate records of all interactions with clients and visitors - Assist in scheduling appointments and meetings for executives and other staff as requested - Monitor and maintain office supplies, ensuring that the front desk is always equipped with necessary...

**JOB RESPONSIBILITIES**: - Handle incoming and outgoing call and walk in customers professionally. - To schedule therapist massage sequence and therapist working schedule. - Arrange customers booking - To promote massage packages and products to customers in order to generate sales and achieve the sales target. - Handle customer complaint with care and...

**JOB RESPONSIBILITIES**: - Handle incoming and outgoing call and walk in customers professionally. - To schedule therapist massage sequence and therapist working schedule. - Arrange customers booking - To promote massage packages and products to customers in order to generate sales and achieve the sales target. - Handle customer complaint with care and...

**JOB RESPONSIBILITIES**: - Welcome and greet guests with a smile upon guests’ arrival - Attend to customer/guest’s enquiry about our hotel, available rooms, rates and amenities etc. - Manage online and phone reservations - Register and perform check-in for guests and ensure proper room allocation - Ensure and maintain clear and accurate records such as...

**Front Desk (Receptionist) -Genting Highlands** - Welcome/Greet visitors at the front desk and direct them appropriately. - Answer, screen and forward incoming phone calls to the appropriate person. - Manage on receiving and delivering all daily mails, couriers, parcels, etc - Maintain the cleanliness and neatness of the reception area and meeting rooms on...

We are looking for guest service executive based at our hotel front desk in Genting Highland. Accommodation can be provided. Job scope: - Welcome guests upon check in and registration - Responding to guest/tenant enquiries on chat and calls - Assisting guests and troubleshooting the issues they face during their stay - Update pricing of room rate daily -...

**1- Guest Services**: - Ensure a warm and efficient welcome for all guests upon arrival and provide assistance throughout their stay. - Handle guest check-ins and check-outs, process payments, and issue room keys. - Address guest inquiries, requests, and complaints promptly and effectively, escalating issues to the Front Office Manager as necessary. -...

To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. - To ensure that check-in procedures are done in detail and correctly such as, getting the mode of payment, collecting guest ID/ passport, collecting of business card and obtaining departure time etc. - Answers telephone calls and answers general...

To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. - To ensure that check-in procedures are done in detail and correctly such as, getting the mode of payment, collecting guest ID/ passport, collecting of business card and obtaining departure time etc. - Answers telephone calls and answers general...

**Requirements**: - Possesses Diploma, Degree and any equivalent in related field - Minimum 3 years of 4 or 5 star hotel management work experiences in Front Office's Manager / Assistant Manager role. International resorts / hotels work exposure is an added value. - Execellent Front Office management skill, outstanding leadership and good customer...

Responsibilities: - Ability to perform guest check in and check out - Handle room reservations - Ability to fulfill guest request - Able to provide exceptional customer service at all times - Ability to plan and priorities work to exceed expectation - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters - Perform...

**About Us**: Zen Glamping Resort, nestled in the serene Cameron Highlands, is a newly opened luxury retreat offering guests a unique and tranquil escape. Our resort combines the beauty of nature with high-end amenities and impeccable service, creating an unforgettable glamping experience. **Job Overview**: We are looking for a friendly and professional...

Responsibilities: - Ability to perform guest check in and check out - Handle room reservations - Ability to fulfill guest request - Able to provide exceptional customer service at all times - Ability to plan and priorities work to exceed expectation - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters - Perform...

Responsibilities: - Ability to perform guest check in and check out - Handle room reservations - Ability to fulfill guest request - Able to provide exceptional customer service at all times - Ability to plan and priorities work to exceed expectation - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters - Perform...

**JOB RESPONSIBILITIES** - Supervise personnel including front desk, operations and housekeeping staff and set clear job objectives. - Monitor employee performance and conduct regular evaluations to help improve customer service. - Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. - Collect payments and...

**JOB RESPONSIBILITIES** - Supervise personnel including front desk, operations and housekeeping staff and set clear job objectives. - Monitor employee performance and conduct regular evaluations to help improve customer service. - Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. - Collect payments and...

**Responsibilities**: - Supervise all aspects of hotel operations including front desk, housekeeping, maintenance, and food and beverage services. - Monitor employee performance and conduct regular evaluations to help improve customer service. - Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. - Collect...

**Responsibilities**: - Supervise all aspects of hotel operations including front desk, housekeeping, maintenance, and food and beverage services. - Monitor employee performance and conduct regular evaluations to help improve customer service. - Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. - Collect...

2. Know the type of room available as well as their location and layout. 3. Know the selling status, rates, and benefits of all packages plans. 4. Know the credit policy of the hotel and how to code each reservation. 5. Create and maintain reservation records by date of arrival and alphabetical listing. 6. Determine room rates based on the selling...