Executive, Partner Care, Shops

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia foodpanda Malaysia Full time

"To be the most loved everyday food and groceries destination" - that's our mission at foodpanda (small 'f').
foodpanda is the largest food and grocery delivery platform in Asia, outside of China.

Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core.

From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently


We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers.

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda.

Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.


Know more about the Team


We are looking for a highly-driven and motivated
Partner Care Executive to join our fun, professional and dedicated Shops Department based in Malaysia Shared Service Centre.

Our Shops Department oversees the end-to-end grocery and retail partners' operations and businesses, from partners identification & signing to onboarding & account management.

If you are a big fan of online shopping, join us now to make a direct impact and contribute to large-scale success

Roles and Responsibilities

  • Responsible for the Hong Kong foodpandamall's partner account creation, daily administration and database maintenance.
  • Execute content quality tasks such as proofreading and performing quality checks on the content displayed on our platform interface
  • Work closely with the Account Management team to identify and resolve any quality issues
  • Facilitate Account Management team on vendorrelated matters such as contract preparation, monitor smooth contract signing procedure for our partners and proper documentation promptly
  • Execute & support related adhoc tasks.

Qualifications and Requirements

  • Bachelor's Degree holder in Business Administration or any relevant discipline
  • Experience in delivering clientfocused solutions based on partner vendors' needs
  • Detailoriented, demonstrates professional, positive, resilience and cando attitude.
  • Proficiency in MS Office/G-Suite, prior experience in using Salesforce would be an advantage
  • Good command of spoken & written English
  • Proficiency in spoken Chinese (Cantonese)
  • Immediate available or short notice is preferred

What We Offer

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities


Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

  • Partner Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agoda Full time

    About AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...

  • Pbtb Executive, Customer Care

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prudential plc Full time

    PBTB | Executive, Customer CarePrudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to...

  • Assistant Shop Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sports Direct Full time

    Company Description About us.**Sports Direct Malaysia is currently looking for Assistant Shop Manager to join our growing team.We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at...

  • Lead Partner Executive- Malaysia

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agoda Full time

    About AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...

  • Partner Advisor

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time

    Do you have Partner Advisor experience, and are you seeking a new opportunity in Malaysia? Cognizant is seeking a flexible, full-time Partner Advisor and the role comes with an attractive salary and benefits package.As a Partner Advisor, you will be responsible for product/service sales and upsell (inbound, outbound). You will also execute daily outbound...

  • Partner Advisor

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time

    Do you have Partner Advisor experience, and are you seeking a new opportunity in Malaysia? Cognizant is seeking a flexible, full-time Partner Advisor and the role comes with an attractive salary and benefits package.As a Partner Advisor, you will be responsible for product/service sales and upsell (inbound, outbound). You will also execute daily outbound...

  • Partner Advisor

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time

    Do you have Partner Advisor experience, and are you seeking a new opportunity in Malaysia? Cognizant is seeking a flexible, full-time Partner Advisor and the role comes with an attractive salary and benefits package.In your first few weeks in this Partner Advisor role, you can expect to:Explain client technical products/solutions and value proposition to...

  • Partner Operations Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cisco Systems Full time

    Commerce & Lifecycle OperationsWe are the operations engine for Cisco's partners, sellers, renewal managers and customers across Cisco's hardware, software and service offers.We take a digital-first, agile-centric approach to drive simplification, automation and transformation. Our mission is to create a streamlined commerce experience and accelerate the...

  • Representative, Partner Success Management

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ServiceRocket Full time

    Looking to join a fun-loving and inclusive culture that has your back? Our fast-growing and dynamic company provides a life experience that supports your professional growth and personal well being.With offices around the world, ServiceRocket's five-star products and services help tech giants like Atlassian, Salesforce, and Workplace from Meta get the most...

  • Ecommerce Operations Partner

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Reebelo Full time

    Create The Circular Economy With UsWe are looking for a hands-on eCommerce Operations Partner who can support Reebelo's APAC-wide operations including seller experience, customer interactions and logistics across Australia, New Zealand and Singapore. You will be reporting directly to our company's Head of Operations, APAC and work closely together with a...

  • Tiktok Shop

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full time

    ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's...

  • Tiktok Shop

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full time

    ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's...

  • Customer Care Agent

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    _Start your venture in the Customer Service industry with a renowned International BPO Company Embark on a meaningful path toward a successful career, complemented by outstanding benefits_Job Highlights: International BPO company Opportunity to grow in an Ecommerce & online shopping platform industry Full training provided (1 month) Attractive salary and...

  • Tiktok Shop

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full time

    ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's...

  • Tiktok Shop

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full time

    ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's...

  • Tiktok Shop Graduate Development Program

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full time

    ResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive....

  • Partner Executive – Malaysia

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agoda Full time

    About AgodaAgoda is an online travel booking platform focusing on accommodations, flights, and more. We leverage cutting-edge technology to connect travelers with over 3.6 million accommodations globally, part of Booking Holdings and based in Asia. Our diverse team of 6,000+ employees from 90+ nationalities fosters a collaborative and creative work...

  • Partner Executive – Malaysia

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agoda Full time

    About AgodaAgoda is an online travel booking platform focusing on accommodations, flights, and more. We leverage cutting-edge technology to connect travelers with over 3.6 million accommodations globally, part of Booking Holdings and based in Asia. Our diverse team of 6,000+ employees from 90+ nationalities fosters a collaborative and creative work...

  • Marketing Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Damai Senior Care Centre Sdn Bhd Full time

    Position Overview:As a Marketing Executive for Damai Senior Care Centre, you will play a vital role in promoting our senior care services and building strong relationships with potential clients and their families. Your primary responsibility will be to develop and implement effective marketing strategies to increase the center's visibility, attract new...

  • Marketing Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Damai Senior Care Centre Sdn Bhd Full time

    Position Overview:As a Marketing Executive for Damai Senior Care Centre, you will play a vital role in promoting our senior care services and building strong relationships with potential clients and their families. Your primary responsibility will be to develop and implement effective marketing strategies to increase the center's visibility, attract new...