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Merchant Service Support Executive

4 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

about the company
Your future company is a dynamic financial services company specializes in international payments, foreign exchange solutions, and innovative cross-border payment technologies. With a global presence across four continents and a commitment to innovation and customer-centricity, it serves clients in over 180 countries, disrupting traditional banking practices.

about the job

Conduct outbound contact campaignsCalculate FX rates and spreadsManually book tradesMaintain updated records reflecting the customer feedbackHighlight issues for urgent resolution about the qualification/skill Degree education/equivalent professional qualificationsMin 3 years experience in client relationship/ account management/ customer serviceFinancial/payment services experience is a plusProficient in English, both verbal and written
skills no additional skills required
qualifications no additional qualifications required
education Associate Degree/Diploma