Executive IT Director

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Executive Recruiters Full time
Job Summary

We are seeking an experienced Executive IT Director to lead our retail technology team. The ideal candidate will have a strong background in IT management, with a focus on POS systems and retail technology.

Key Responsibilities
  • Strategic Leadership: Develop and implement a comprehensive IT strategy to enhance POS systems and technology infrastructure, aligning with business goals and objectives.
  • POS System Management: Oversee the integration of POS systems with other retail technologies, including inventory management and CRM systems, ensuring seamless functionality and efficiency.
  • Technology Evaluation: Identify and evaluate new POS technologies and solutions, recommending best practices to drive business growth and operational excellence.
  • IT Operations: Supervise and manage all IT operations related to POS systems, encompassing hardware, software, and network components, ensuring security, reliability, and scalability.
  • Vendor Management: Work closely with POS system vendors and technology partners to ensure successful implementation and maintenance of solutions, negotiating contracts and managing service level agreements.
  • Process Improvement: Drive operational efficiency and enhance the customer experience by identifying opportunities for process improvements and system enhancements, promoting a culture of innovation and ongoing enhancement.
  • Team Leadership: Guide and mentor the IT team, emphasizing the development of expertise in POS technology and related systems, overseeing IT budgets and resources effectively.
Requirements
  • Education: Bachelor's degree in Information Technology, Computer Science, or a related field; a Master's degree or relevant certifications are advantageous.
  • Experience: Over 8 years of extensive experience in IT management, with substantial expertise in POS systems and retail technology.
  • Leadership Skills: Demonstrated success in leading POS system enhancements and integrations, with exceptional leadership, communication, and interpersonal abilities.
  • Technical Expertise: Deep understanding of retail technology solutions, encompassing POS hardware, software, and associated systems.


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