Solution Area Specialists

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Microsoft Full time
Microsoft's mission is to empower every person and every organization on the planet to achieve more.

As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.


Microsoft Business Applications cloud is recognized by analysts as a leader in the Customer Relationship Management (CRM), Enterprise Relationship Management (ERP) and Power platform.

Trusted by global businesses as their platform of choice, Microsoft Business Applications uniquely enables customers to optimize their operations, engage their customers, empower their people and transform their products.


As the Business Applications Sales Specialist - you will be working with our most important non-profit organisations across EMEA, helping them with their end-to-end business transformation needs.

You will drive the day-to-day execution of Microsoft's strategic business priorities - selling best-in-class cloud services and platforms and building digital transformation momentum for our customers, partners, and Microsoft.

You will engage C-Suite executives and Business Decision Makers from our top non-profits and help them achieve their business goals by bringing industry-relevant and business value insights and envisioning solutions that successfully enable their end-to-end business transformation.


Responsibilities:

  • Bring impactful industry insights into customer engagements and close deals with customers.
  • Acts as a thought leader across solution areas to advise customers across business functions on digital transformation. Lead virtual transformational shifts to drive deployment and create business value for customers.
  • Develop strategies for driving and closing strategic and/or prioritized opportunities.
  • Collaborates with account teams to ensure alignment with the account strategy and plan. Leads deal execution with the deal teams across the organization.
  • With a Customer First Mindset you will engage with and enable our customers and key decisionmakers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by worldclass data, marketing systems and platforms.
  • Lead the planning and execution on opportunities with resources and partners to crosssell and upsell. Engage with Partner(s)
  • Leverage and scale through aligning early with priority cosell partners.
  • Collaborate with extended sales team, partners, and marketing to lead business analysis (e.g., whitespace analysis, identify industry trends) to pursue highpotential customers and develop a target list of potential business.
  • Lead the digital transformation discussion with AI across the Dynamics 365 portfolio.
  • Build Pipe in alignment with Account Teams & Cross-Solution Areas
  • Build pipe by leading with industry, using digital signals & insights to prospect, network, identify, engage & nurture with right BDMs, align & gain account team commitment, plug into cross solution sales motions.
  • Orchestrate with team members on conducting campaigns to discover new opportunities and generate new leads. Leads conversations with strategic/highpotential customers (e.g., high budget, global account, highly competitive) along with account teams or partners. Facilitates the account team unit (ATU) and/or Specialist Team Unit (STU) to build pipeline in collaboration with partners.
  • Envision Industryaligned Customer-Centric Solutions with Business Value Insights
  • Discover and envision industrybased solutions with business value insights working.
Lead territory planning process that aligns partner and Microsoft resources to maximize revenue, customer satisfaction, and grow share.

  • Meet operational standards and maintain reporting accuracy for key leading performance indicators including pipeline development, deal velocity, and forecasting accuracy.

Qualifications:

Required/Minimum Qualifications

  • Technologyrelated sales or account management experience
  • Or a Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field technologyrelated sales or account management experience.

Additional or Preferred Qualifications:

  • Leading/orchestrating sales processes across account planning, opportunity planning, deal negotiation, customer decision frameworks, evaluation plans and engaging in sophisticated business case discussions.
  • Deal crafting, negotiating terms and contracts
  • Ability to craft a scale approach to grow and retain customers

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