Customer Service

2 weeks ago


Simpang Empat, Perak, Malaysia PAU YUAN SDN BHD Full time
A Customer Service Representative's duty is to support customers.

This main responsibility covers lots of duties, such as:

  • Providing introductory information to new customers
  • Ensuring that customers are satisfied with products or services
  • Following up with clients or customers to check that they're still satisfied with any purchases
  • Letting customers or clients know about additional products or services
  • Determining the quickest, most effective ways to answer a client's or customer's questions
  • Escalating queries and concerns
  • Troubleshooting common issues with a product or service
  • Working with a team of CSRs and other departments to find appropriate solutions
  • Must have Chinese Herb and Health background.
  • Mandarin speaker is required.
If you are qualified and interested, kindly contact Ms. Evonne at WhatsApp only)

Salary:
RM1, RM2,000.00 per month

Benefits:

  • Free parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Simpang Ampat: Reliably commute or planning to relocate before starting work (preferred)

Experience:

  • Chinese Herb and Health: 2 years (required)

Language:

  • Mandarin (required)


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