L&d Trainer

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Gamma Interactive Inc. Full time

Duties and Responsibilities:

  • Assess training needs analysis through survey, interview within organization
  • Follow training plan to conduct Operational Training related to business for all employees especially for CS and other Operations team members
  • Monitor and evaluate training program to ensure the effectiveness
  • Deliver product training, Backoffice system training, Product refresher course for all related departments
  • Prepare training material for all new products and new features. Arrange all related training schedule to ensure the proper information is delivered on time.
  • Assist on Workshop Program and Language Exchange Club
  • Organize External training program for respective languages
  • Conduct New Employee Orientation within organization
  • Assist on input for Learning Management System
  • Adhoc training related tasks

Key Technical Skills and Knowledge

  • Excellent English
  • Bachelor's degree in Education, Mass Communication or AB Communications. Any equivalent.
  • Experienced in training field for Customer Service, Operations, Sales or Marketing.
  • Background in BPO is a plus.
  • Background in training for Expatriates.
  • Intermediate skills in MS Office skills (Excel, PowerPoint, Word).
  • Background in handling different learning management systems is preferred.
  • Ability to work collaboratively with team members.

Benefits Provided:
Relocation Flight Ticket & Transportation

Company Accommodation/Housing Allowance

Annual leave: 20 or 24 days(depends on the position)

Medical Leave: 10 days

Medical & Insurance Coverage

Daily Meals (on-duty)

2-Year Service Reward Bonus

Flight Ticket Allowance

Online/Onsite Trainings & Career Development

Attractive Year End Bonus & Increment

Salary:
RM5, RM7,000.00 per month

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Application Question(s):

  • Are you willing to relocate and based full time in Manila, Philippines?

Language:

  • Chinese (required)

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