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Japanese Customer Service Operations Manager

3 months ago

Subang Jaya, Selangor, Malaysia HWGZ Recruitment Services Full time
**会社概要:**

当社は、米国カリフォルニア州に本社を置く、顧客体験やバックオフィスのサポートに特化したアウトソーシングソリューションのトッププロバイダーです。革新とテクノロジーへの強いコミットメントを持ち、優れた顧客サービスを提供しながら、ビジネスの効率的なスケーリングを実現しています。

**月給**:最大でMYR 20,000 / 月

**移住サポート:**
- マレーシアでの就労ビザのスポンサーシップ
- 片道航空券
- 2週間の一時滞在施設
**役割と責任**:
それはまさに革新的な発想から始まりました - BPO業界を変革すること私たちは、パートナーの成長を実現するには、常に進化し続ける文化が不可欠であると理解しています。新しいテクノロジーを取り入れ、瞬時に課題に対処し、常に変化する世界で一貫性を維持することが、目標を達成するためには必要不可欠です。もしそれに参加したいと思うなら、今すぐご応募ください

自分が最高の顧客体験を提供することを考えながら仕事に向かうことを想像してみてください。
- KPIが一貫して達成されるようにする。
- 各従業員が最大限の潜在能力を発揮できるようにする。
- 各従業員が目標を達成できるように、効果的な計画を練る。
- 従業員の信頼と尊敬を得る。
- 個々の強みと弱点を特定する。
- 才能を活かし、弱点を克服するためのタスクを割り当てる。
- 強い人間関係を築きながら、従業員の成長を促進する。
**要件:**
- 顧客体験業務および管理の関連業務で3年以上の経験があること。
- 目標を達成し、上回る実績があること。
- チームメイトや顧客とのコミュニケーション能力が高いこと。
- ハイペースでの多重タスクをこなす能力があること。
- 効果的なリーダーシップ能力を有していること。

**Salary**: Up to RM20,000.00 per month

Schedule:

- Day shift