Customer Service Assistant

1 week ago


Remote, Malaysia Yong Kang Refresh Sdn Bhd Full time

Job Responsibilities:

  • Handling all incoming customer queries and questions
  • Providing the appropriate service and information
  • Knowing our products inside and out so that you can answer questions
  • Managing a team of junior customer service representatives
  • Promote our service and successfully sign appointments
  • Adhering to a company's policies and procedures at all times when assisting customers

Job Requirements:

Job Requirements:

  • At least qualification of SPM or equivalent
  • Posses customer service experience will be added advantage
  • Good command of communication skills in Mandarin & English
  • Computer literacy

Additional Information:

Why join us?

We provide:
salary + commission
annual leave
medical insurance

Refresh Group has become a leading healthcare provider in Singapore. The Group was founded out of an unwavering mission to provide excellence and professional care.

Over the years, the Refresh Group has expanded its offerings beyond its flagship Refresh Bodyworks store, which launched in 2005 with an initial focus on foot reflexology and body massage, and has since diversified its offerings, covering a wide range of health and wellness treatments to meet the unique needs of its clients.


The team of 200 seasoned professionals combine their expertise and passion to create solutions and unrivaled experiences for everyone seeking beauty and wellness.


Skill Level:

Fresh/Entry Level

Salary Range:

RM2000 - RM4000

  • About Yong Kang Refresh Sdn BhdSince its establishment in 2003, Refresh Group has emerged as the leading healthcare provider in Singapore. With a profound commitment to promoting holistic wellbeing, the group's inception was driven by the unwavering mission of delivering exceptional and professional care for both the body and mind. Over the years, Refresh Group has expanded its range of services beyond its flagship outlet, Refresh Bodyworks, which was introduced in 2005 and initially focused on foot reflexology and body massage. Today, the group has diversified its offerings to encompass a wide array of health and wellness treatments, catering to the unique needs of its clientele.


With a robust network of 11 outlets strategically located throughout the region, Refresh Group continues to make a meaningful impact on the well-being of its valued customers.

Comprising a dedicated team of 200 seasoned professionals, the group combines their expertise and passion to create an unparalleled experience for every individual who seeks beauty and wellness solutions.



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