Team Leader

With B2 English Graduates Team Leader experience Can join on 19Feb24Salary: RM5, RM10,000.00 per monthExperience:Team Lead: 1 year (required)BPO: 1 year (preferred)Language: Urdu (required)

**Job Summary**: **About Role**: The responsibility of the team lead is to ensure that organizational metrics and goals are met by rallying and motivating a team of up to 20 team members **Responsibilities**: - Motivate and strategize how the team will meet efficiency, productivity and consistency targets. - Ability to understand the CTQ parameters that...

With B2 English - Graduates - Team Leader experience - Can join on 19-Feb-24 **Salary**: RM5,000.00 - RM10,000.00 per month **Experience**: - Team Lead: 1 year (required) - BPO: 1 year (preferred) **Language**: - Urdu (required)

Deskripsi kerja - Menghubungi pelanggan untuk mengingatkan tentang bayaran bulanan. - Mengurus dan menyelia akaun pelanggan untuk memastikan bahawa akaun pelanggan tiada tunggakan dan dikemaskini. - Melayan dan menjawab pertanyaan pelanggan berkenaan akaun dan menasihati serta menyelesaikan sebarang masalah secara professional. Kelayakan - Berpengalaman...

Location: Shah Alam Working hours: 8:30am - 5:30am **Job Description**: - Acknowledge sales orders, service orders and enter into SAP, according to the agreed set of business logic, workflow, priority schedule planned and also establish local set of guidelines - Execute and manage order processing transaction accurately and promptly - Receive and carry...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**Position: Regulatory Compliance Team Leader** **Tenure: 6 Months Contract Renewable Basis** **Salary: Up To Rm 10,000** **Working Location: Kl Sentral** **Responsibilities**: - **Supervise and coordinate workflow for a high-performing team.**: - **Monitor and ensure accuracy and timeliness of alerts completion.**: - **Provide direction on SLAs and...

DUTIES AND RESPONSIBILITIES - Ensure there are zero pending cases from the team leader and Telesales queues in CRM system - Establish work priorities according to the urgency of the cases and liaise with agents to monitor the cases in database - Guide, coach and managed inappropriate creation of cases by the agents - Ensure relevant processes and procedures...

To deliver excellent customer service and manage the needs of our clients through our communication channel (phone) - Understand and deliver business strategies and improve customer experience through excellent customer service. - Accountable for meeting individual (KPIs) and team goals - Continuously identify and support work process improvements and...

_**Responsibilities**:_ - Follow up on enquiries and promote business products. - Work closely with the team leader and sales department for appointment arrangements. - Handling administrative tasks that is assigned from time to time. - Any other ad hoc duties as assigned from your Management. - **Qualifications**:_ - At least 2 Year(s) of working experience...

_**Responsibilities**:_ - Follow up on enquiries and promote business products. - Work closely with the team leader and sales department for appointment arrangements. - Handling administrative tasks that is assigned from time to time. - Any other ad hoc duties as assigned from your Management. - **Qualifications**:_ - At least 2 Year(s) of working experience...

Responsibilities: Handling all inbound calls pertaining to customer general enquiries, complaints,comments, feedbacks and other raising issue related to the company's products To exceed customers expectation in terms of customer service & accurateinformation. Work in a team to achieve the required KPI elements and SLA.Requirements: Required language(s):...

About Us: Global Engage connects leaders in Pharma, Biotech, Academia, Technology, and Investment sectors through world-class events and content. We value constant improvement, collaboration, integrity, entrepreneurship, and impact. Position Overview: Join our Sales and Marketing team to gain hands-on experience and make a real impact. You'll support daily...

**DUTIES AND RESPONSIBILITIES** - Ensure there are zero pending cases from the team leader and Telesales queues in **CRM system** - Establish work priorities according to the urgency of the cases and liaise with agents to monitor the cases in database - Guide, coach and managed inappropriate creation of cases by the agents - Ensure relevant processes and...

DUTIES AND RESPONSIBILITIES Ensure there are zero pending cases from the team leader and Telesales queues in CRM system Establish work priorities according to the urgency of the cases and liaise with agents to monitor the cases in database Guide, coach and managed inappropriate creation of cases by the agents Ensure relevant processes and procedures are...

**Client Background**:Global leader in customer experience management, digital engagement, and AI and automation solutions. **Key Responsibilities**: - Provide quick, accurate, and friendly service to customers via video calls - Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance - Medical...

**Fresher can apply** **Working Hour - 8:00PM to 8:00AM.** **Permanent Night shift.** **Requirements**: - No relevant working experience in voice channel support in customer services can be considered - **Minimum SPM**: - Strong in communication skill in oral & written, deliver active listening and able to articulate step by step problem solving. - Always...

**Fresher can apply** **Working Hour - 8:00PM to 8:00AM.** **Permanent Night shift.** **Requirements**: - No relevant working experience in voice channel support in customer services can be considered - **Minimum SPM**: - Strong in communication skill in oral & written, deliver active listening and able to articulate step by step problem solving. - Always...

Job Scope - 2-3 years of experience in providing client services, including system training (online& on-site), system configuration, customer support. - Assist Program/Project Manager to coordinate the project implementation. - Provide remote support services. - Responsible for data collection and import, data analysis. - Project management, process control...

**Job Function**: Sales(Corporate), Consultant(Other) - ** Industry**: Consulting - ** Job Description**: - Generate sales and deal origination through referral networks or direct contact and cold calls, primarily focusing on Malaysia sell-side opportunities. - Track client relationship status and plan follow-up activities. - Attend meetings with project...