Customer Service

2 weeks ago


Brickfields, Malaysia ManpowerGroup Full time

**Fresher can apply**
**Working Hour - 8:00PM to 8:00AM.**
**Permanent Night shift.**

**Requirements**:

- No relevant working experience in voice channel support in customer services can be considered
- **Minimum SPM**:

- Strong in communication skill in oral & written, deliver active listening and able to articulate step by step problem solving.
- Always perform duty in professional manner at all times
- Demonstrate willingness and effort to offer help needed to customer and peers with respect
- Being attentive during training & call handling
- Equipped with negotiation skills and able to handle difficult customer over the phone calls.
- Proficient in general computer knowledge & skills.
- Always acknowledge and deliver respond to Team leader or supervisor.
- Flexible and quickly adapt to new processes and information changes.
- Discipline, Mature, Positive Thinking,
- Friendly Personality and Willing to offer help.

Pay: RM4,500.00 - RM4,800.00 per month

Schedule:

- Night shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Traditional Mandarin (required)



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