Subject Matter Support

7 months ago


Brickfields, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

DUTIES AND RESPONSIBILITIES
- Ensure there are zero pending cases from the team leader and Telesales queues in CRM system
- Establish work priorities according to the urgency of the cases and liaise with agents to monitor the cases in database
- Guide, coach and managed inappropriate creation of cases by the agents
- Ensure relevant processes and procedures are adhered according to cases
- Monitor, suggest and continuously improving department’s processes and product awareness
- To implement and recommend elements that can contribute to the improvement of agents’ case escalations
- To submit the daily operations reporting to the client/internal management
- Assist to monitor/manage Real-Time agents’ call
- Ability to work extra hours if required
- To cross support the Operations within the team

**Salary**: RM2,000.00 - RM2,200.00 per month

**Benefits**:

- Parental leave

Schedule:

- Day shift

Ability to commute/relocate:

- KL Sentral: Reliably commute or planning to relocate before starting work (required)


  • Tax Executive

    6 days ago


    Brickfields, Malaysia Reeracoen Malaysia Full time

    **Job Function**: Financial Accounting, Finance/Financial Consultant - ** Industry**: Consulting - ** Job Description**: - Job Highlights - Superb working environment - Good clients and staff relationship - Cover different aspects of tax filing **Responsibilities**: - Preparation of tax computations; - Preparation and payment of withholding tax; - Filing...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Job Summary: We are seeking a highly talented and motivated Tech Support Customer Service Representative fluent in Mandarin to join our dynamic team. As a Tech Support Customer Service Representative, you will be the first point of contact for our Mandarin-speaking customers seeking technical assistance. You will provide excellent customer service and...


  • Brickfields, Malaysia Ssquad Global Full time

    **Responsibilities** - Handling all administrative duties for the sales department or team, including preparing quotation, follow up with client queries, scheduling client meetings - Researching potential leads from business directories, web searches, or digital resources - Compiling daily lists of leads and delegating them to business development team...


  • Brickfields, Malaysia SSquad Global Full time

    **Responsibilities**: - Handling all administrative duties for the sales department or team, including preparing quotation, follow up with client queries, scheduling client meetings - Researching potential leads from business directories, web searches, or digital resources - Compiling daily lists of leads and delegating them to business development team...


  • Brickfields, Malaysia Allianz Life Insurance Malaysia Berhad Full time

    **Looking for a role that allows you to take deep ownership of your work?** Undertake analysis on behalf of senior professionals while providing administrative support to projects and is required to coordinate with other departments and work-streams to ensure appropriate support is provided to the business. **Key Responsibilities** - Provide support for...

  • Finance/payroll Admin

    7 months ago


    Brickfields, Malaysia Q SENTRAL BUSINESS BRANCHES Full time

    **Key Responsibilities**: **Accounts Receivable Management**: - Follow up with clients to ensure timely payment of invoices. - Monitor and track accounts receivable, reporting on outstanding balances. - Resolve any billing issues or discrepancies in a timely manner. **Payroll Administration**: - Enter new staff bank details into the payroll system on a...

  • Treasury Analyst

    7 months ago


    Brickfields, Malaysia Talentnect Full time

    **Responsibilities**: - Review, restructure, and automate existing processes. - Prepare regular reports on cash balances, bank accounts, guarantees, and other relevant reports and provide the necessary analysis. - Assist with relevant projects as needed. - Provide operational support in all daily Treasury-related activities. - Interact, coordinate, and...

  • Treasury Analyst

    7 months ago


    Brickfields, Malaysia Talentnect Full time

    **Responsibilities**: - Review, restructure, and automate existing processes. - Prepare regular reports on cash balances, bank accounts, guarantees, and other relevant reports and provide the necessary analysis. - Assist with relevant projects as needed. - Provide operational support in all daily Treasury-related activities. - Interact, coordinate, and...


  • Brickfields, Malaysia CITI HOTEL KL SENTRAL SDN BHD Full time

    The 1st point of contact for our clients. - To handle telephone calls reception duties & admin matters. - To manage the front office reception area. - To coordinate all incoming or outgoing mails despatching and courier documents - To attend to all inquiries from customers /visitors before directing them to the respective personnel. - To provide general...


  • Brickfields, Malaysia CITI HOTEL KL SENTRAL SDN BHD Full time

    The 1st point of contact for our clients. - To handle telephone calls reception duties & admin matters. - To manage the front office reception area. - To coordinate all incoming or outgoing mails despatching and courier documents - To attend to all inquiries from customers /visitors before directing them to the respective personnel. - To provide general...

  • Kyc Admin

    7 months ago


    Brickfields, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

    Verify customers’ on boarding process/journey (KYC) - Manage the daily credit/business administration functions specifically financing disbursement, financing settlement, payment refund, financing redemption, payment reconciliation etc - Support financing projects to ensure operation matters are addressed before projects launch - Ensure the Service Level...

  • Executive, Enrolment

    7 months ago


    Brickfields, Malaysia Methodist College Kuala Lumpur Full time

    **Job Responsibility**: - To support and execute all activities related to enrolment, including admission registration, education fair, school visits and other relevant events. - To provide relevant advice on educational opportunities, admission requirements, financial assistance and related matters to prospects and students. - To generate regular reports...

  • Executive, Enrolment

    7 months ago


    Brickfields, Malaysia Methodist College Kuala Lumpur Full time

    **Job Responsibility**: - To support and execute all activities related to enrolment, including admission registration, education fair, school visits and other relevant events. - To provide relevant advice on educational opportunities, admission requirements, financial assistance and related matters to prospects and students. - To generate regular reports...


  • Brickfields, Malaysia Allianz Malaysia Berhad Full time

    **Job Summary** This role is to process and review all medical/ health claims within specified authority limit and ensure that payments are made within the turnaround time (TAT) **Key Responsibilities**: - To assess and process all health/ medical claim for reimbursement in line with policy guidelines within authority limit - To be responsible for the...

  • Account Assistant

    7 months ago


    Brickfields, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 3,500 MYR ~ 5,000 MYR**Industry**: Consulting- Job scope includes but not limited to;- Monthly bookkeeping - Preparation of payroll including making contributions to KWSP, Perkeso & LHDN - Assist in preparation of monthly, quarterly and yearly financial reports - Assist in preparation of tax filing including personal tax, corporate...

  • Regional Accountant

    7 months ago


    Brickfields, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 8,000 MYR ~ 10,000 MYR**Industry**: - About the position Newly opened position for a cross-branch project manager for human resources.- Mission We aim to create an environment in which personnel from various backgrounds, such as - language skills and experienced occupations can be managed, and the process and procedure in -...


  • Brickfields, Malaysia HECTADATA Sdn Bhd Full time

    Job Title: Junior Human Resource Executive Company: HECTADATA Sdn Bhd Location: Level 11 Unit 3, Menara Sentral vista, Jln Sultan Abdul Samad, Brickfields, 50470 Kuala Lumpur Job Description: We are seeking a dynamic and motivated Junior Human Resource Executive to join our growing team. As a vital member of our organization, you will be responsible for...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    **Description** We are seeking a highly motivated and experienced individual to join our team as an Airline Customer Support, specializing in Native Japanese Speaking. As a leading player in the aviation industry, we are committed to providing exceptional customer service to our passengers. If you have a passion for aviation and possess strong Japanese...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    **Job Summary**: As an Airline Platform Customer Service Representative, you will be the frontline ambassador for our brand, providing top-notch service to our passengers. Your role is crucial in ensuring that every interaction leaves a positive and lasting impression. If you're passionate about travel and possess excellent communication skills in Japanese,...