Airline Platform Customer Service Representative

**Job Summary**: As an Airline Platform Customer Service Representative, you will be the face of our airline, ensuring passengers receive world-class service from booking to arrival. Your role will involve engaging with customers through various channels, addressing inquiries, and resolving issues promptly to enhance their overall travel experience. **Key...

**Job Summary**: As an Airline Customer Service Representative, you will be responsible for handling customer inquiries, bookings, modifications, and refunds, and enhancing customer satisfaction. You must be a native Korean speaker and have English communication skills at an A2-B1 level. **Key Responsibilities**: - Process customer booking, modification,...

**Position Summary**: As an Airline Customer Service Representative, you will play a crucial role in providing exceptional customer service to our Mandarin-speaking passengers. You will be responsible for handling inquiries, resolving issues, and ensuring a smooth and enjoyable travel experience for our customers. **Responsibilities**: - **Customer...

**Location**: KL Sentral **Job Scope**: - Respond to customer inquiries **Job Requirement**: - Must be able speak Cantonese/Mandarin/English - Can read and write - Have experience in Airline is advantageous **Salary Package**: - Basic : RM4,100 - KPI allowance **Working Hour**: - 24/7 rotational - 8 hours working + 1 hour break - Shift start at 9am,...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to our...

✨Walking Distance from LRT/ MRT station ✨24/7 Contact Centre Environment with training provided ✨Experience in Airline industry is advantage ✨Basic up to 4.3k + Various allowance up to 1k ✨Shift allowance: Morning RM10 | Midday RM25 | Midnight RM30 perday **Responsibilities**: - Respond to customers on timely manner while following standard...

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to difficult inquiries in a...

Are you passionate about customer service and fluent in Mandarin? Look no further--we have an incredible opportunity for you at as a Telco Customer Service Representative and be a part of something big! Key Responsibilities: 1. Provide exceptional customer service to Mandarin-speaking clients through various communication channels. 2. Resolve customer...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for product & packages -...

**Position Summary**: **Duties and Responsibilities**: Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team...

**Providing exceptional customer service**: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - **Understanding customer needs**: You will need to understand the unique needs of our customers and provide...

**Job Description**: - Supporting the Singaporean market - Respond to customer’s general inquiries, feedback in a timely and professional manner - Manage customer complaints and feedback accordingly - Any other duties and responsibilities that may be assigned to you by the management from time to time **Requirements**: - MUST HAVE at least 1 year of...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

(VISA AND ONE WAY FLIGHT TICKET PROVIDED) - Identify customer's needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets -...