Airline Customer Service Executive

9 hours ago


Brickfields, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

**Location**: KL Sentral

**Job Scope**:

- Respond to customer inquiries

**Job Requirement**:

- Must be able speak Cantonese/Mandarin/English
- Can read and write
- Have experience in Airline is advantageous

**Salary Package**:

- Basic : RM4,100
- KPI allowance

**Working Hour**:

- 24/7 rotational
- 8 hours working + 1 hour break
- Shift start at 9am, Last shift ended at 9pm
- Monday to Sunday (5 days working & 2 days off on rotational)

**Job Type**:
Permanent

**Job Types**: Full-time, Permanent

Pay: From RM4,100.00 per month

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Cantonese (preferred)



  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    **Job Summary**: As an Airline Customer Service Representative, you will be responsible for handling customer inquiries, bookings, modifications, and refunds, and enhancing customer satisfaction. You must be a native Korean speaker and have English communication skills at an A2-B1 level. **Key Responsibilities**: - Process customer booking, modification,...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    **Job Summary**: As an Airline Platform Customer Service Representative, you will be the face of our airline, ensuring passengers receive world-class service from booking to arrival. Your role will involve engaging with customers through various channels, addressing inquiries, and resolving issues promptly to enhance their overall travel experience. **Key...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    **Position Summary**: As an Airline Customer Service Representative, you will play a crucial role in providing exceptional customer service to our Mandarin-speaking passengers. You will be responsible for handling inquiries, resolving issues, and ensuring a smooth and enjoyable travel experience for our customers. **Responsibilities**: - **Customer...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    **CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    **CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    **Job Summary**: As an Airline Platform Customer Service Representative, you will be the frontline ambassador for our brand, providing top-notch service to our passengers. Your role is crucial in ensuring that every interaction leaves a positive and lasting impression. If you're passionate about travel and possess excellent communication skills in Japanese,...


  • Brickfields, Malaysia Times Consult Full time

    ✨Walking Distance from LRT/ MRT station ✨24/7 Contact Centre Environment with training provided ✨Experience in Airline industry is advantage ✨Basic up to 4.3k + Various allowance up to 1k ✨Shift allowance: Morning RM10 | Midday RM25 | Midnight RM30 perday **Responsibilities**: - Respond to customers on timely manner while following standard...

  • Customer Service

    2 days ago


    Brickfields, Malaysia Career International FOS Sdn Bhd Full time

    Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to difficult inquiries in a...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    **CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

  • Customer Service

    1 day ago


    Brickfields, Malaysia Mindpec Solutions Full time

    **Position Summary**: **Duties and Responsibilities**: Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team...


  • Brickfields, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

    _**Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!**_ - **Job descriptions**_ - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. -...


  • Brickfields, Malaysia LTS Search Full time

    (VISA AND ONE WAY FLIGHT TICKET PROVIDED) - Identify customer's needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets -...

  • Customer Service

    9 hours ago


    Brickfields, Malaysia Career International Fos Sdn. Bhd Full time

    Position Summary: Duties and Responsibilities: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative...


  • Brickfields, Malaysia eTeam Workforce Full time

    **Immediate Hiring for Customer Service Executive - English Speaker!!!** **Fresh Graduates are welcome ( **Immediate Joiners Preferred !!)** **Job: Customer Service Executive** **Working Hours: Rotational Shift 24/7, 5 Days a week 2 days off Rotational Basis.** - Answer incoming calls from customers with inquiries on product orders - Analyze customer...


  • Brickfields, Malaysia MINDPEC SOLUTIONS SDN BHD Full time

    IMMEDIATE HIRING!!!! **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and...


  • Brickfields, Malaysia Ant Force Sdn Bhd Full time

    **Requirements**: - Min requirement - SPM - Willing to work in a 24 hrs x 7 days shift work (including weekends and public holidays) - Able to read & write Traditional Mandarin word **Benefits**: - Paid training will be provided. - Fix Allowance - KPI Allowance - Shift Allowance (Subjective) - Annual Leave + Medical Leave + EPF + SOCSO - MNC and friendly...

  • Customer Service

    9 hours ago


    Brickfields, Malaysia Glob Pro BrainHunters Full time

    **Responsibilities**: - Manage the operation of customer service on company platform, develop and execute operational strategies to enhance customer engagement and satisfaction. - Utilize user interactions and feedback data to identify customer needs and target audiences for personalized support. - Responsible for daily maintenance and problem-solving on...