Executive, Capacity Management

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Malaysia Airline Full time

Job Title:

Executive Capacity Management

Reports To:

Manager Capacity Management

Role Purpose:

Maximize utilization of capacity on the flights to achieve optimum revenue, higher yield, tonnage and profitability (Belly and Freighter).

Key Responsibility:

  • Ensure all Load Management System [LMS] processes are carried out as per guidelines.
  • Decision on accepting / rejecting booking in LMS referred queue has been followed as per guidelines.
  • Communicate with stations & Sales Regional Managers to resolve booking issues in a timely manner, including decisions for alternative itineraries for rejected booking due to capacity issues.
  • Decision on capacity for special account which has been rejected due to economical evaluation / space constraint.
  • Monitoring or regular checking LMS operation parameters for capacity forecasting.
  • Involve in Allocation Meeting for Northern Summer and Northern Winter on yearly basis to optimize load factor.
  • Involve in setting up MABKargo Operation Manual related to booking process.
  • To Communicate with Operation Team on any activities involving loading on regular basis for maximize load factor
  • To take a lead in managing capacity during backlog and peak season.
  • To control loads within the Capacity forecast to avoid unnecessary overbooking.
  • To manage additional overbooking after cut off time for Load Factor optimization.

Qualification & Experience:

  • SPM with at least 7 years of working experience in Cargo/Sales
  • Diploma with at least 5 years of working experience in Cargo/Sales

Skills & Knowledge:

  • Sales and Cargo Operations background
  • Leadership and strategic outlook ability
  • Planning and organizing ability
  • Problem solving and fast decision making ability

Key Challenges:

  • Ever changing and dynamic business environment
  • Capacity limitation
  • Limited resources


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