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Manager, Service Delivery Management

4 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia AIA Full time
Are you ready to shape a better tomorrow?_


AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.


If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you.

Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day.

We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Responsible for leveraging digital technologies to automate existing business processes so as to improve process efficiency

  • Analyse and measure the effectiveness of existing business processes and propose improvements to go digital
  • Determine how new information technologies can support reengineering of business processes
  • Define scope, cost and benefits of digital initiatives
  • Oversee the implementation of proposed improvements and ensure increased productivity as well as consistency with AIA's digital strategy
  • Build a career with us as we help our customers and the community live healthier, longer, better lives._