Inside Sales
1 week ago
- Supporting service sales engineers in the preparation of contracts, quotations, and proposals for various service offerings.
- Effective coordination between sales, order booking, parts ordering, and the service operation team to ensure efficient execution and timely completion of service jobs.
- Product sales and customer acquisition, including coldcalling and territory management.
- Monthly sales reports contribute to transparency and continuous improvement
- CRM utilization for effective sales funnel management
Responsibilities:
Quotation and Proposal Preparation:
- Support service sales engineers in preparing contracts, quotations, price estimations, and proposals for various servicerelated offerings for maintaining and renewing service contracts with existing customers.
- Submit quotations within 3 working days to show a commitment to prompt customer service.
Service Job Coordination:
- Lead and ensure smooth coordination between sales, order booking, parts ordering, vendor registration and the service operation team with a focus on efficient execution and timely completion of service jobs.
- Work closely with admin and service operation departments, showcase an understanding of the importance of collaboration for a seamless process flow from order booking to execution and billing.
- Liaise with internal operation team whenever customers face technical issues, warranty claim, etc.
Product Sales & Customer Acquisition:
- Sales responsibilities for hand pallet trucks, incorporate product sales to both existing and new customers.
- Take over assigned territories to secure open offers
- Coldcall and compile customer contacts, demonstrate a proactive approach to pursuing new opportunities and expanding the customer base
Reporting and Continuous Improvement:
- Provide monthly inside sales reports, reflect a commitment to transparency and continuous improvement, allowing for adjustments and optimizations based on performance metrics.
Competency Development:
- Develop competency and the use of provided processes and tools for a focus on professional growth and efficiency in performing job responsibilities.
CRM Utilization:
- Insert and maintain sales cases in CRM software to ensure proper organization and tracking of leads, opportunities, and customer interactions, contributing to effective sales funnel management.
Others Duties:
- Organise trainings, events, etc.
- Other duties as assigned by manager or head of department
Individuals holding a diploma or certificate in any field.
Fresh graduates are encouraged to apply.
1-2 years working experience in sales or admin field
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