Outsourcing Service Center Manager/team Leader

2 weeks ago


George Town, Penang, Malaysia MSS Recruitment Full time

Responsibilities:

  • Manage and oversee daily staff operation in service and call center providing outsourced temp staffing services within compliance of company's standard operations procedures and policies.
  • Ensure sourcing, provision, and scheduling shift of temp staffing at required quantity and quality
  • Ensure operations SOP fulled adhered among all staff
  • Ensure accurate and on time reporting by all staff
  • Provide excellent quality customer service to clients, temp staff as well as all internal clients
  • Work closely with the client to establish successful sourcing case studies with high fulfillment
  • Create a happy and conducive working environment to retain staffs for productivity and efficiency
  • Train and counsel staffs to adopt a 'can do', quality and result oriented mindset

Requirements:

  • Minimum 2 years of supervisory experience in operations, outsourcing center for team leader position., and 8 years of managerial level experience for manager position
  • Fluency in Cantonese and English language
  • Excellent leadership and people management skills, communication skills and interpersonal skills

Job Types:
Full-time, Permanent

Salary:
RM7, RM9,700.00 per month

Schedule:

  • Day shift
  • Monday to Friday

  • Team Leader

    2 weeks ago


    George Town, Penang, Malaysia GCH Retail (M) Mercato Full time

    Inspiring my team to deliver great service to our customers through:Role modelling exceptional service and coaching my team to do the same Achieving great standards on my department Being friendly, listening and responding to customers' needs in a timely manner Maintaining service standards across my department which reflect the trading patterns of our...

  • Team Leader

    2 weeks ago


    George Town, Penang, Malaysia GCH Retail (M) Mercato Full time

    Inspiring my team to deliver great service to our customers through:Role modelling exceptional service and coaching my team to do the same Achieving great standards on my department Being friendly, listening and responding to customers' needs in a timely manner Maintaining service standards across my department which reflect the trading patterns of our...


  • George Town, Penang, Malaysia Teleperformance Full time

    Overview: If you have proven 1 year BPO Assistant Managerial experience, we have something for youQualifications:Requirements: Bachelor's degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in afast-paced environment, able to deal with rapid change and ambiguity Strategic...

  • Team Lead

    2 weeks ago


    George Town, Penang, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full time

    About the CompanyOur client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

  • Finance Team Leader

    2 weeks ago


    George Town, Penang, Malaysia Toll Global Forwarding (Malaysia) Sdn Bhd Full time

    Recruiter Toll Global Forwarding (Malaysia) Sdn Bhd About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000...


  • George Town, Penang, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time

    Trainer - Call CentreUtility GLC Company (TNB)Start date: 10 March 2024.Salary: RM 3800 (Renewable 1 year contract)Mon - Fri (8am to 5pm) The trainer shall conduct training for all the skill requirements for the Key Customer Related (KCR) jobs. Trainers are required to conduct training/briefing on new products and services (inclusive of pre & post tests and...


  • George Town, Penang, Malaysia Project Start Recruitment Full time

    CAD Mechanical Production Team Leader ~ BristolCAD Mechanical Production Team Leader ~ BristolOur client is a leading Engineering Services business.As a CAD Mechanical Production Team Leader, you will deliver, and maintain best practice methods within the CAD Department, ensuring standard products are productionised to the highest standards, while ensuring...


  • George Town, Penang, Malaysia Project Start Recruitment Solutions Full time

    CAD Mechanical Production Team Leader ~ BristolOur client is a leading Engineering Services business.As a CAD Mechanical Production Team Leader, you will deliver, and maintain best practice methods within the CAD Department, ensuring standard products are productionised to the highest standards, while ensuring office based mechanical and electrical designs...

  • Cafeteria Team Leader

    2 weeks ago


    George Town, Penang, Malaysia Marriott International, Inc Full time

    Additional Information Position is available for Malaysian NRIC holders and permanent residents only.Job Number Job Category Food and Beverage & CulinaryLocation Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Complete opening and closing...


  • George Town, Penang, Malaysia Boston Scientific Full time

    Purpose StatementOverall responsibility: monitors, coordinates all ship lanes to ensure an optimal supply of product and helping driving improvement in lead times and departments performance by providing the relevant information which is helping drive the right actions.Key ResponsibilitiesKPI MonitoringMonitor KPI performance including Inventory, Forecast...


  • George Town, Penang, Malaysia Boston Scientific Full time

    Purpose StatementOverall responsibility: monitors, coordinates all ship lanes to ensure an optimal supply of product and helping driving improvement in lead times and departments performance by providing the relevant information which is helping drive the right actions.Key ResponsibilitiesKPI MonitoringMonitor KPI performance including Inventory, Forecast...


  • George Town, Penang, Malaysia JAC Recruitment Malaysia Full time

    Location: Penang Specialisation: Engineering & Manufacturing Salary:MYR 78, ,000 (Annual)Reference: PR/ Contact details:Kee Eng ChewJob published: April 05, :07 An established MNC, seeking talented individuals with an innovative mindset to join their team.JOB DESCRIPTIONS To implement project planning with various customers milestones according to PME...

  • Marketing Team Leader

    2 weeks ago


    George Town, Penang, Malaysia IDEALWORKS PRO SDN BHD Full time

    _IDealWorks Pro is very concerntrate in delivering results, therefore we provides a platform for those who wish to engage in Personal Development & Sales Promotion activities. Besides, we also encourage people to participate in becoming a successful Entrepreneur._Responsibilities: To develop marketing strategies to grow the overall sales of the company...

  • Sales Manager

    2 weeks ago


    George Town, Penang, Malaysia 1840 & Company Full time

    If you are a dynamic and seasoned Sales Manager with a passion for the Recycling Plastic, Metal Recycling, Waste Recycling sector and a proven track record of success, we invite you to apply. Your contributions will be instrumental in driving the growth and success of our organization.Job Title: Sales Manager (Chinese and English)Location: Hybrid setup -...


  • George Town, Penang, Malaysia Brilliantstars Team Management Full time

    Job Scope 工作范围: Building relationship & network with stakeholders from various background. (与各种背景的利益相关者, 建立关系。) Responsible for consult stakeholders for risk management with insurance, will, trust, estate planning, investment, etc) (负责为利益相关者,...

  • Team Lead

    2 weeks ago


    George Town, Penang, Malaysia Teleperformance Full time

    Qualifications:Minimum requirements: Fluency in English and Tagalog (mandatory); Fluency in a 2nd Language (mandarin preferable); Minimum 2 year of BPO supervisory / Team Lead experience. A Leader profile; Minimum Degree holder Computer Skills: Usage of MS Office, with focus on excellent Excel skillsManagement Skills Achievement Oriented Analytical Ability...


  • George Town, Penang, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full time

    Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive...


  • George Town, Penang, Malaysia Jasper Lodge North Care Centre Sdn Bhd Full time

    Jasper Lodge chain of nursing homes are looking for caring and committed individuals to serve as Business Administrator in our branches. Administrative DutiesTo ensure that the billing records are done properly2. To ensure that invoices are given out and payment are collected promptly3. To liaise with HQ administrative team4. To make sure all receipts and...


  • George Town, Penang, Malaysia HSBC Full time

    Job descriptionSome careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses...


  • George Town, Penang, Malaysia Entegris Full time

    Req Id:23710Location(s):Penang, MYJob Type:Full-TimeJob Function:CorporateShift:Company Overview and Values Why work at Entegris? Lead. Inspire. Innovate. Define Your Future. Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every...