Customer Service Logistics Specialist
1 week ago
Job Title:
Customer Service Logistics Specialist**
Job Type: Full Time**
Work Mode: On-site**
Location: Penang, Malaysia**
Minimum Qualification: Bachelor's degree**
Years of Working Experience: 1-3 years**
Salary Range: RM 2500 to RM 3500**
Key Responsibilities:
- Provide excellent customer service support through effective communication and problem
- solving skills
- Manage customer inquiries, orders, and complaints in a timely and professional manner
- Coordinate with internal teams and external partners to ensure smooth logistics operations
- Assist in sales and marketing activities to promote products and services
- Monitor and track shipments, inventory levels, and delivery schedules
- Collaborate with crossfunctional teams to optimize supply chain processes and improve customer experience
Key Requirements:
- Bachelor's degree in Business Administration, Logistics, or related field
- 13 years of experience in customer service, sales & marketing, and logistics management
- Strong communication skills with proficiency in English and local languages
- Proven ability to handle multiple tasks and prioritize responsibilities effectively
- Knowledge of supply chain management principles and logistics operations
- Proficiency in Microsoft Office and CRM software
Job Types:
Full-time, Permanent
Pay:
RM2, RM3,500.00 per month
Benefits:
- Additional leave
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Education:
- Diploma/Advanced Diploma (preferred)
Experience:
Customer Care Specialist: 1 year (preferred)
Language:
- Mandarin (preferred)
- Bahasa (preferred)
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