Customer Service Logistics Specialist

1 week ago


Bukit Mertajam, Penang, Malaysia Charterway Corporation Sdn Bhd Full time

Job Title:
Customer Service Logistics Specialist**
Job Type: Full Time**
Work Mode: On-site**
Location: Penang, Malaysia**
Minimum Qualification: Bachelor's degree**
Years of Working Experience: 1-3 years**
Salary Range: RM 2500 to RM 3500**
Key Responsibilities:
  • Provide excellent customer service support through effective communication and problem
  • solving skills
  • Manage customer inquiries, orders, and complaints in a timely and professional manner
  • Coordinate with internal teams and external partners to ensure smooth logistics operations
  • Assist in sales and marketing activities to promote products and services
  • Monitor and track shipments, inventory levels, and delivery schedules
  • Collaborate with crossfunctional teams to optimize supply chain processes and improve customer experience

Key Requirements:

  • Bachelor's degree in Business Administration, Logistics, or related field
  • 13 years of experience in customer service, sales & marketing, and logistics management
  • Strong communication skills with proficiency in English and local languages
  • Proven ability to handle multiple tasks and prioritize responsibilities effectively
  • Knowledge of supply chain management principles and logistics operations
  • Proficiency in Microsoft Office and CRM software

Job Types:
Full-time, Permanent

Pay:
RM2, RM3,500.00 per month

Benefits:

  • Additional leave
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

Customer Care Specialist: 1 year (preferred)

Language:

  • Mandarin (preferred)
  • Bahasa (preferred)


  • Bukit Mertajam, Penang, Malaysia Charterway Corporation Sdn Bhd Full time

    Job Title: Customer Service Remittance**Job Type: Full-Time**Work Mode: On-site**Location: Alma, Penang, Malaysia**Minimum Qualification: Post Secondary / Diploma**Salary Range: RM RM 3000**Key Responsibilities: Assist customers with remittance transactions and inquiries Provide timely and accurate information regarding remittance services Resolve customer...


  • Bukit Mertajam, Penang, Malaysia ORIENTAL FASTECH MANUFACTURING SDN BHD Full time

    Handling customer's complaints. Prepare quotation for customers. Process orders for timely production. Follow up with customer for new project and orders. Obtain customers feedback on pricing, quality and services. Update and communicate the status of new product development. Gather market and product info from customers and report to management. Handle and...


  • Bukit Mertajam, Penang, Malaysia Spread Sdn Bhd Full time

    Key Responsibilities: Respond promptly to customer inquiries and request through phone communication. Obtain and evaluate all relevant information to handle service inquiries. Handle, escalate and resolve customer complaints. Record customer information and communication records. Eagerness to learn and contribute ideas to make continues improvements....


  • Bukit Mertajam, Penang, Malaysia EPS Ventures Sdn Bhd Full time

    Job Title: Procurement SpecialistTenure: 1-year ContractWorking Location: Bukit MertajamWorking Hours: StandardSalary: RM RM 3500Responsibilities: Develop and nurture cooperative relationships with suppliers and internal stakeholders. Analyze situations accurately and devise effective courses of action concerning purchasing and product return processes....

  • Logistics Executive

    1 week ago


    Bukit Mertajam, Penang, Malaysia AIM Solder Full time

    Company DescriptionAIM Solder is a leading global manufacturer of solder assembly materials for the electronics industry with manufacturing, distribution, and support facilities located throughout North and South America, EMEA, and Asia. We serve the electronics industry, as well as various specialized businesses, including LED lighting, mobile devices,...


  • Bukit Mertajam, Penang, Malaysia Pentrac Consulting Sdn Bhd Full time

    Purchasing Responsibilities: Managing procurement workflow including receiving purchase requisition, processing orders, sourcing new suppliers, quotations, and negotiating prices. Determine the supply needs of the organization, helping in researching potential suppliers for products and service providers based on requirements or needs. Researching and...


  • Bukit Mertajam, Penang, Malaysia Amlex Technology Sdn Bhd Full time

    Specific Duties and ResponsibilitiesJD as below: Leads a group of staff from Purchasing & Logistic Department of the company to ensure highest contribution to company growth. Responsible and manage the following department function areas in the organization:Logistic & WarehousePurchasing Major responsible in Logistics & Warehouse:Ensure warehouse is...


  • Bukit Mertajam, Penang, Malaysia JESS Technology Sdn Bhd Full time

    Join Us if you want to be part of OUR LEADER:Malaysia Largest Industrial Electronic Repair Company:- Award Winning Company The 11th Malaysia Power Brand | 100 Most Influential Young Entrepreneur, Golden Bull Award, Featured on: The Star, ChinaPress, CityPlus Radio, SME Magazine- Over 10 years of Strong Establishment (KL, JB, Penang, N.S, Thailand,...

  • Operation Assistant

    1 week ago


    Bukit Mertajam, Penang, Malaysia AIW LOGISTICS (M) SDN BHD Full time

    Operation AssistantDuties and Responsibilities:Working closely with the Operation Manager to ensure the effective operation of the Transport function and ensuring that a cost effective and efficient service are provided to ensure maximum profit and customer satisfaction.Requirements: Minimum SPM or certificate in business study or equivalent. 1 years of...


  • Bukit Mertajam, Penang, Malaysia SHENMA CREDIT SDN BHD Full time

    Basic Responsibilities: - To be responsible for all incoming and outgoing mail. A register for outgoing mail shall be maintained.**Specific Responsibilities: - * Handle tough or complex customer issues by analyzing said problems and provide effective solutions in addressing customer complaints. Use customer service practices and procedures to support and...


  • Bukit Mertajam, Penang, Malaysia GJM GLOBAL SDN. BHD. Full time

    Key Responsibilities:Attracts potential customers by answering product and service questions; suggesting information about other products and services.The target is to ensure excellent service standards and maintain high customer satisfaction.Job ScopeGreet customers warmly and ascertain problem or reason for callingIdentify and assess customers' needs to...


  • Bukit Mertajam, Penang, Malaysia Charterway Corporation Sdn Bhd Full time

    Job Title: Customer Service Representative (E-commerce Platforms)Location: Penang, MalaysiaJob Type: Full Time, HybridSalary Range: RM RM 3000 per monthResponsibilities: Communicate with customers through various channels to provide assistance and resolve inquiries Manage order processing and ensure timely delivery of products Administer customer accounts,...


  • Bukit Mertajam, Penang, Malaysia Lee's Frozen Food Sdn Bhd Full time

    Responsibilities: Complete daily sales order before stipulated cutoff time Generate and submit reports by endofday to the relevant recipients Work closely with sales and support team to provide excellent pre- and post- sales Provide leads and referrals to the sales team. Serves customers through various channels and platforms by providing product and service...


  • Bukit Mertajam, Penang, Malaysia Micron Full time

    Our vision is to transform how the world uses information to enrich life for _all_.Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.JR38933 Accounting Transformation Specialist...


  • Bukit Mertajam, Penang, Malaysia Micron Full time

    Our vision is to transform how the world uses information to enrich life for _all _.Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.JR38933 Accounting Transformation SpecialistAccounting...


  • Bukit Mertajam, Penang, Malaysia Spread Sdn Bhd Full time

    Plan & manage a full year holiday gift to VIP Design & produce delicate gift packaging. Having sharp & creative thinking to produce idea Indepth understanding of customer needs, customized unique gifts for them Responsible for customer birthday surprise arrangement and interaction Maintain a good aftersales relationship with customers and continuously...


  • Bukit Mertajam, Penang, Malaysia NIRVANA MEMORIAL PARK (BUKIT MERTAJAM) BERHAD Full time

    Update urn installation records and order compartment name plate. Monitor movement of leaflets, sale handbook, company video tape, promotional item and others.Monitor urn name tag, photo and columbarium plaque delivery status.Receive, replenish and monitor stock items in store.Coordinate with Tombs Department on relevant administration and...

  • Pembantu Gudang

    1 week ago


    Bukit Mertajam, Penang, Malaysia OVERLAND TOTAL LOGISTIC SERVICE (M) SDN BHD Full time

    Tanggungjawab:1. Menerima, memeriksa, mencatat, mengatur, dan menyimpan stok yang diterima2. Memuat dan memunggah barang mengikut arahan yang diberikan.3. Memastikan barang fizikal sepadan dengan maklumat yang didokumenkan4. Mengemaskini rekod inventori dan jumlah stok masuk/keluar serta memeriksa ketepatan stok.5. Mengambil bahagian dalam sebarang...


  • Bukit Mertajam, Penang, Malaysia Dell Technologies Full time

    Global import-export in the world of ground-breaking technology is a complicated business. It takes real attention to detail to comply with all U.S. and regional import and export regulations. Our Import-Export team within Materials and Procurement provides trade compliance support for end-to-end order management and delivery processes. We're experts in what...


  • Bukit Mertajam, Penang, Malaysia OVERLAND TOTAL LOGISTIC SERVICE (M) SDN BHD Full time

    Tanggungjawab:1. Semak mesin traktor forklift kontena setiap hari sebelum digunakan dan laporkan sebarang masalah.2. Semak kontena semasa menerima dan menghantarnya.3. Catat pergerakan kontena.4.Menyelenggara rekod stok.5. Urus penyelenggaraan trak dan treler (pengecatan, mencuci, pengimpalan, penyambungan, dan lain-lain).6. Melakukan penyelenggaraan...