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Industrial Relations Manager
2 weeks ago
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Design and deliver an over-arching industrial relations strategy with the key focus on modernising.
Set direction, create policies, and offer expert advice in all matters relating to corporate-wide industrial relations issues.
Work with CHRO, Finance, managers and People Business Partners to develop pay and other negotiating mandates for use across all bargaining groups.
Co-ordinate and integrate all IR activity across the business into a coherent plan.
Foster strong links with external networks and share best practices in the field of Industrial Relations.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Preferable with - 5 years of working experience in the related field is ideal for this position.
Well versed with Employment Act, Industrial Act, and prevailing HR practice legislations.
Has excellent skills in communication and persuasion.
Posseses robust skills in decision making and problem solving.
Ability to formulate medium and longterm IR strategy.
Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
TDCX (NYSE:
TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.
Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry.
Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
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