Asst.manager/manager - Merchant Relations

3 weeks ago


Malaysia Sunway Group Full time

**SUNWAY MALLS - BE PART OF US NOW**
Come be part of one of the leading shopping mall managements in Malaysia Join us in creating history while preserving our core values of integrity, humility, excellence and togetherness.

**Sunway eMall **is our brand new official ecommerce platfform and it is expected to grow more As part of Sunway eMall team, you will be contributing to the overall Merchant Management.

**JOB DESCRIPTIONS**:

- Pitch, acquiring, manage Merchants/brands and establishing close relationship with them.
- Negotiate best margins, agreement and advising merchants on go to market strategy on new products/ assortment/ offerings.
- Conduct research and discuss with team before approaching any new merchants.
- Work closely with merchants to review on strategies how to optimise their offerings in product selection/assortment to grow and drive participation in both online and offline campaigns and events.
- Work closely with digital marketing to support campaigns and negotiate deals with merchants and curate SKUs for online campaigns, promotions, and others as required.
- Work closely with merchants to improve their capabilities in orders fulfilment, online inventory management, product assortment and product offerings.
- Regularly review with merchants to analyse merchants’ performance and grow product category assortment with updated new products or exclusive deals to drive transactions numbers and revenue to achieve KPIs.
- Liaise and working with cross-functional teams to execute campaigns, address merchants’ concerns/issues in operations, marketing and finance.
- Involve in marketing duties to identify and manage orders portal, Social Media Q&A such as shoppers’ orders, merchant related issues and provide solutions to communicate between shoppers, merchants, internal team.
- Work closely with digital marketing team on maintain and administrate website, developing new future plans development where needed.
- Continue to increase yearly revenue growth for all merchants and brands.

**REQUIREMENTS**:

- Minimum Diploma/Degree in Marketing/Business/E-commerce or other relevant disciplines
- Minimum 4-5 years of experience in e-commerce, retail, ideally in Relationship/ Category Management/ Merchants Management or related fields
- Negotiation track-record & demonstrates ability to influence business partners and drive the acquisition process.
- Excellent interpersonal and communication skills, both written and verbal with proven ability to represent organization in external meetings
- Proficient in Microsoft Office Products: Excel, Word, Outlook & PowerPoint as tools in preparing business proposals, analytics and reporting.
- Outgoing and fun personality who looks forward to creating new opportunites.
- Has understanding of mall landscape and interest to grow in the mall industry.
- Willing to be based at **Sunway Pyramid (Bandar Sunway) **.

**Sunway Malls**
**Sunway Pyramid | Sunway Carnival | Sunway Giza | Sunway Putra | Sunway Velocity | Sunway **Big Box Village**

For more info about Sunway Malls, follow & like us at:



  • Malaysia Ant Group Full time

    Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services...


  • Malaysia Pace Enterprise Full time

    You will be joining an elite team of client-facing problem solvers who own merchant relationships with key retailers. This role is a hybrid of sales and growth-focused account management, working closely with business development leads in each market to derive the best possible experience for partner merchants. As a member of the Client Success team, you...

  • Key Acccount Manager

    3 weeks ago


    Malaysia Pace Enterprise Full time

    You will be joining an elite team of client-facing problem solvers who own merchant relationships with key retailers. This role is a hybrid of sales and growth-focused account management, working closely with business development leads in each market to derive the best possible experience for partner merchants. As a member of the Key Accounts team, you will...


  • Malaysia Ant Group Full time

    Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services...


  • Malaysia Ant Group Full time

    Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services...


  • Malaysia Ant Group Full time

    Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services...


  • Malaysia Direct Search Global Full time

    **Job Detail**: Job Reference P4670 Job Purpose - Create harmonious and conducive working environment by ensuring employee relation activities are in compliance with the rules and regulations set by the authorities to safe guard the Company’s interest and at the same time ensuring staff’s rights and welfare are well taken care of Experience - At least...


  • Malaysia CIMB Group Full time

    **Key Responsibilities * **Financial** - To monitor sales channels & branch activity and ensure they meets the sales target & KPI. - To monitor and feedback on merchant request, competitor’s activity and market update to ensure achievement of business targets - To monitor to ensure all terminals are fully utilize - To monitor sales volume submission from...


  • Malaysia Pace Enterprise Full time

    You will be joining an elite team of client-facing problem solvers who own merchant relationships with key retailers. This role is a hybrid of sales and growth-focused account management, working closely with business development leads in each market to derive the best possible experience for partner merchants. You need to be an experienced consultant in...


  • Malaysia Pace Enterprise Full time

    As a part of the business development team at Pace, you’ll be responsible for building a strong portfolio of Merchants and Partners, with a focus on Payment solutions that drive sales. The position will be based in Singapore/ Malaysia, but as a part of the starting team, there’ll be a huge potential for growth opportunities, career development, and...


  • Malaysia JXR Manufacturing Sdn Bhd Full time

    1. Assist the Senior Manager in handling various public relations matters. 2. Plan various activities held by the company in Malaysia to create good company image. 3. Responsible for collecting and sorting out national or local policies, establishing communication channels with local government departments and corporates, establishing good relations and...


  • Malaysia TDCX Full time

    #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...

  • Fraud Analyst, Cco

    1 week ago


    Malaysia CIMB Group Full time

    Process authorization request for our Merchants and CIMB cardholders. - Attend to emergency card replacement requests from Visa and Mastercard for CIMB cardholder. - Process mail order (MOTO) transactions from CIMB Merchants and CIMB cardholders. - Process cancellation request from CIMB Merchant and for CIMB cardholders. - Process authorization request for...


  • Malaysia Ria Full time

    To visit potential new companies to appoint them as MSB Agents or Cash in Cash Out (CICO) Merchant - To provide the required document checklist and collect the documents from the agents/merchants as per the checklist provided - To onboard the new prospect into Agent On-Boarding System namely AOB. - To upload all the collected documents including the site...

  • Vice President, Ccpf

    2 weeks ago


    Malaysia CIMB Group Full time

    **Key Performance Index** - Ensure submission of regulatory reporting on merchant & terminal count is accurate and submitted within timeline. - Drives and implements process improvement initiatives to boost efficiency & productivity - Collaborate with key stakholders (i.e. Acquiring Sales, CBPA, iCIMB) to support the acquisition of merchant to meet business...


  • Malaysia Lazada Full time

    Location: **Malaysia** - Department: Commercial- Location: Malaysia- Team and Role Introduction: - As a Partnership manager you will join Lazada Content Product team responsible for shaping and executing Lazada’s content experience, drive diversified and safe content on the platform to attract and retain users. Together we can build an e-commerce content...


  • Malaysia CIMB Group Full time

    Principal Accountabilities: - Acquiring business portfolio performance monitoring and analysis - Understanding P&L and provide insight for management decision - Business strategy planning and execution - Strategize and manage partners/ vendors for all the merchant solutions inclusive of third party acquirer, external stakeholders like Paynet & BNM -...


  • Malaysia Ant Group Full time

    Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services...


  • Malaysia Taiwanmania.com International Travel Service Co., Ltd. Full time

    The Booking Operations Executive is responsible to assist on manual fulfilment for customers. You must be an expert in online platforms used to conduct digital sales or conversions on a website. Your responsibilities are to achieve goals like handle and resolve booking issues or queries and to perform optimisation on processes. You will be versatile in...

  • Ecommerce Executive

    3 weeks ago


    Malaysia Nuren Group Full time

    Overview - Startup **SALARY**: Negotiated **INDUSTRY**: Business Development **JOB TYPE**: Full-Time **SKILLS**: customer service | merchant servicing | campaign management | ecommerce **JOB DESCRIPTION**: You will be part of the ecommerce team for leading parenting platform in South East Asia. You will be managing our ecommerce operations including...