Customer Service

2 weeks ago


Brickfields, Malaysia Aisling Consulting Full time

What will you do?

  • Maintain customer accounts and record account information.
  • Make product recommendations or services to customers based on their needs and preference.
  • Follow communication guidelines, policies and procedures.
  • Upgrade and cancel customer accounts by customer request.
  • Handle customer complaints and provide alternatives and solutions to ensure resolution of complaints.
  • Ensure customers are satisfied with their purchases or service.
  • Assist customers in placing orders, fulfilling refunds and handling exchanges.

Requirements:

  • Possess a Diploma/Degree (SPM holders must have experience in customer service)
  • Immediate starters and fresh graduates are encouraged to apply

Job Type:
Permanent

Pay:
RM2, RM2,800.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Application Question(s):

  • Are you able to start on 22nd Feb 2024?

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • Customer service: 1 year (preferred)

Language:

  • English (preferred)


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