Hotel Operations Manager

POSITION OVERVIEW:Operations Manager fully responsible for overall management to ensure quality standards throughout all the hotels, provide an excellent experience for the guests and maximizing guest satisfaction. Oversee all part from day-to-day operational running to strategic development of all the outlets, provides leadership and support to all section...

Responsible for the dailyboperations of the hotel. Provide effective leadership to the team and team members to ensure targets are met. Be responsible for all the day to day queries, complaints or problems that arise in the Division. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest/member/client...

Guest Check-in and Check-out: Welcome guests upon arrival, process their check-in by collecting necessary information, issuing room keys, and providing relevant hotel information. During check-out, handle payment settlements and bid farewell to guests. Guest Assistance: Be the first point of contact for guest inquiries, requests, and concerns. Provide...

Responsible for the daily operations of the hotel. Provide effective leadership to the team and team members to ensure targets are met. Be responsible for all the day to day queries, complaints or problems that arise in the Division. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest/member/client...

Checking guests in and out. Receiving and managing reservations made online and telephonically. Verifying guests' payment methods during checkin. Assigning rooms to guests and informing them of any specials offered by the hotel. Providing guests with information about the hotel. Keeping abreast of attractions that may be of interest to guests. Serving as a...

Responsibilities: Assist the Front Office Manager in provision of guest services function, handle all problems and complaints related to hotel guests, and represent the Management in handling all areas of operations within the hotel in accordance with objectives and quality standard of the hotel. Ensure Efficient Provision Of Front Desk Service. Check in and...

Hotel Manager | Johor Bahru | Salary Open for Nego Responsible for the daily operations of the hotel. Provide effective leadership to the team and team members to ensure targets are met. Be responsible for all the day to day queries, complaints or problems that arise in the Division. Plan, direct and coordinate the service delivery of all operational...

Job Description: Hotel ExecutivePosition Overview:As a Hotel Executive, you will be responsible for overseeing and managing the daily operations of the hotel to ensure a seamless and enjoyable experience for guests. Your primary goal is to enhance guest satisfaction, maximize revenue, and maintain high standards of service.Key Responsibilities:- Guest...

Responsibilities: Responsible for maintaining & developing efficient front office operations through planning, organizing, staffing, executing and controlling the functions of the department in line with the highest level of performance and quality standard of hotel is expected. Direct the daytoday hotel Front Office operations. Maximized guest satisfaction....

JOB DESCRIPTIONJOB TITLE :TELEPHONE OPERATORREPORTS TO :FRONT OFFICE MANAGERREQUIREMENT Minimum SPM / O level Excellent communications skill for both written and verbal. Multiple language skills are preferred (Able to communicate in Bahasa & English) Able to work under pressure. Selfstarter, results oriented and also a team player. Pleasant personality with...

Responsibilities Inspect hotel regularly to ensure it meets safety standards Arrange for routine maintenance in hotel rooms, lobbies and facilities (e.g. kitchens, tennis courts) Organize repair projects in a manner that does not disturb guests Plan and oversee renovations and construction Act fast to resolve emergency issues (e.g. power outages) Find ways...

1. Responsible for overall administration and operation of the Conference & Banquet department. 2. The ability to hire, train, motivates, discipline, direct and supervise the work of the employees in the Banquet Department. 3. The ability to coordinate and insure the needs of the Catering department with the managers of interrelated departments.Hilton is the...

1. Concerning with supervision and monitor the work of the room attendants assigned to the floors according to the standard set by Management. 2. To assist the Housekeeper in the daily operational and administrative duties of the Housekeeping and daily room inspections. 3. To assist in job training, counseling and direct all Housekeeping team members...

1. Assist the Outlet Manager in supervising the restaurant operation, coordinating staff and ensures an impeccable and smooth service to the guests. 2. Ability to hire, train, supervises and disciplines all team members. 3. Ability to ensure the correct and consistent service techniques for various meal periods will be demonstrated by all team members.Hilton...

Overall Responsibility:Providing exceptional customer service, managing reservations, handling administrative tasks, ensuring guest satisfaction.Key Areas of Responsibility: Greet guests warmly and assist them with checkin and checkout procedures. Handle guest inquiries and provide information about hotel facilities, services, and local attractions. Process...

Vacancy Position:Duty ManagerGENERAL ROLEThis role is responsible to assist the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operations of Front Office team.You are responsible for your subordinate(s), providing them the required support, motivation and leadership practices that aligned with the core values of the...

Overall Responsibility:Providing exceptional customer service, managing reservations, handling administrative tasks, ensuring guest satisfaction.Key Areas of Responsibility: Greet guests warmly and assist them with checkin and checkout procedures. Handle guest inquiries and provide information about hotel facilities, services, and local attractions. Process...

The capability to coordinate and manage the day-to-day operations of the Front Desk. The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. Able to monitor all standards in the hotel to ensure they are in place and enforced. To assist Front...

1. Responsible for overall administration and operation of the restaurant/bar and to maintain a high and consistent standard of service in line. 2. Hire, train, supervises and disciplines all outlet staff. 3. Able to control reservations and seating of the outlet with regards to service standards.Hilton is the leading global hospitality company, spanning the...

JOB DESCRIPTIONJOB TITLE :DUTY MANAGERREPORTS TO :FRONT OFFICE MANAGERREQUIREMENT At least 2 year(s) of working experience in the related field is required for this position Versatile in Bahasa and English (verbal and written) Familiar with OPERA system Services oriented, have a sense or urgency and task accomplishes Good communication skills and able to...