Cantonese Customer Service Travel Industry

4 weeks ago


Jalan Pengaturcara U Shah Alam Selangor Malaysia IGT Services And Technologies KL Sdn. Bhd. Full time

Job Description:

  • Responsible for providing online customer consultation and promptly answering inquiries, ensuring customer needs are met effectively.
  • Maintain open communication and collaboration with relevant departments to deliver exceptional customer service and accurate information.
  • Work collaboratively in a team to meet key performance indicators (KPIs) and service level agreements (SLA).

Requirements:

  • Fluency in Cantonese, Mandarin, and English languages.
  • Proficiency in reading and writing both traditional and simplified Mandarin, as well as English.
  • Availability for a 24/7 shift schedule (5 days a week, 9 hours a day).
  • Educational background: SPM, UEC, O-level, or equivalent. Candidates without prior work experience are welcome to apply.

Benefits:

  • KPI incentives
  • Transportation allowance
  • 14 days annual leave, 14 days medical leave, 60 days hospitalization leave
  • Provident Fund (EPF) and Social Security Organization (SOCSO)
  • Health and life insurance coverage
  • Medical claims reimbursement

  • Cantonese Speaker

    4 days ago


    Shah Alam, Malaysia Trinity Workforce Solution Full time

    **Job Overview**: We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard. **Responsibilities**: - Responsible for...


  • Shah Alam, Malaysia MyGlit Full time

    **Role**:Any Other **Timings**:Night Shift (Permanent) **Industry**:Telecom / ISP **Process**:Voice **Functional Area**:Any Other **Work Mode**:Remote Key Skills: Customer Service Cantonese english Customer oriented Customer Care good communication skillsRole: Customer Service - Cantonese and English Work From Home RM5000-5800 Cantonese + English...


  • Malaysia IntersoftKK Full time

    Malaysia **Experience**: Customer Service Executive (Travel Industry) - Native Korean **Skills**:Customer Service Executive (Travel Industry) - Native Korean - Have good knowledge or experience in Travel Indusry. - Looking for Native Korean who are willing to relocate to Malaysia.


  • Malaysia IntersoftKK Full time

    Malaysia **Experience**: Customer Service Executive (Travel Industry) **Skills**:Customer Service Executive (Travel Industry) - Have good experience with Customer support Executive ( Travel Industry ) Native Japanese.


  • Malaysia IGT Services and Technologies KL Sdn Bhd Full time

    岗位职责:负责客户在线咨询答疑,针对客户咨询需求,提供有效解答与有关部门保持良好的沟通与合作在客户服务和准确信息方面超越客户的期望。团队合作以实现所需的 KPI 元素和...


  • Jalan Pengaturcara U/ , Shah Alam Selangor Malaysia IGT Services And Technologies KL Sdn. Bhd. Full time

    Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.To exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and SLA.Maintaining a positive, empathetic, and professional attitude toward...


  • Jalan Pengaturcara U/ , Shah Alam Selangor Malaysia IGT Services And Technologies KL Sdn. Bhd. Full time

    Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.To exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and SLA.Maintaining a positive, empathetic, and professional attitude toward...


  • Jalan Pengaturcara U/ , Shah Alam Selangor Malaysia IGT Services And Technologies KL Sdn. Bhd. Full time

    Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.To exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and SLA.Maintaining a positive, empathetic, and professional attitude toward...


  • Jalan Pengaturcara U/ , Shah Alam Selangor Malaysia IGT Services And Technologies KL Sdn. Bhd. Full time

    Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.To exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and SLA.Maintaining a positive, empathetic, and professional attitude toward...


  • Shah Alam, Malaysia MyGlit Full time

    **Role**:Customer Service Exec -(Technical) **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from Home **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Cantonese englishJoin a dynamic and innovative team! - Live Interpretation, bridging communication gap...


  • Shah Alam, Malaysia MyGlit Full time

    **Role**:Customer Service Exec -(Technical) **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from Home **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Cantonese englishJoin a dynamic and innovative team! - Live Interpretation, bridging communication gap...


  • Cyberjaya Selangor Malaysia 47300 Manpower Staffing Services (Malaysia) Sdn. Bhd. Full time

    Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.Managing and monitoring social medial platformsReplying email within TAT timelineHandling day to day escalation from customers. Candidate must possess at least a SPM.Immediate Joiners are preferred.Required language(s):...


  • Malaysia TDCX (MY) Sdn. Bhd Full time

    Provide friendly and efficient service to the travel community of our client. - Be a first point of contact to handle and resolve customer complaints. - Respond professionally to inbound phone calls, including urgent situations. - Identify and escalate issues appropriately. - Research information and troubleshoot problems using available resources. -...

  • Cantonese Speaker

    2 weeks ago


    Shah Alam, Selangor, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    Job Overview:We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard.Responsibilities: Responsible for customer online...

  • Cantonese Speaker

    2 weeks ago


    Shah Alam, Selangor, Malaysia Trinity Workforce Solution Full time

    Job Overview:We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard.Responsibilities: Responsible for customer online...


  • Setia Alam, Malaysia Holidaygogogo Tours Sdn Bhd Full time

    2. Research and network with reliable coach rental company for partnership. 3. To advise clients with booking flights or coach rental to their desired destinations and make necessary arrangements. 4. Execution of paper work (from quotation, reservation, payment follow up to invoicing). 5. After sales follow up. 6. Onsite visit when...


  • Shah Alam, Malaysia MyGlit Full time

    **Role**:NON-BPO **Timings**:US-Type Shift (Permanent) **Industry**:BPO **Work Mode**:Work from Home **Functional Area**:NON-BPO Key Skills: Cantonese english WFH - **Interpreter (Cantonese + English) - Work From Home** Job Description: We seek talented individuals to join our team as Live Interpreters with proficiency in Cantonese and English (B2...


  • Shah Alam, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    **Job Overview**: We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard. **Responsibilities**: - Responsible for...


  • Jalan Medini Sentral Iskandar Puteri Johor Malaysia Aegis BPO Malaysia Sdn Bhd Full time

    Use Mandarin, English or Cantonese as the medium of communication, assist in answering or replying to customers, and provide customers with standard services.Provide customers with accurate consultation.Help customers answer questions, coordinate and get closer to customers. As a customer service specialist, you will respond to and accept customers'...


  • Georgetown Georgetown Pulau Pinang Malaysia Career International Fos Sdn Bhd Full time

    Experience in customer facing environments (phone, chat, in person, etc.) interaction in somecapacity (can include volunteer work, or project work while in school)Demonstrates passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolutionObsesses over the customer experience and constantly strives...