Cantonese Customer Service

Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.Managing and monitoring social medial platformsReplying email within TAT timelineHandling day to day escalation from customers. Candidate must possess at least a SPM.Immediate Joiners are preferred.Required language(s):...

岗位职责:负责客户在线咨询答疑,针对客户咨询需求,提供有效解答与有关部门保持良好的沟通与合作在客户服务和准确信息方面超越客户的期望。团队合作以实现所需的 KPI 元素和 SLA。入职要求:必须能够流利地使用粤语,中文和英语进行交流必须能 读 &写 简体,繁体...

岗位职责:负责客户在线咨询答疑,针对客户咨询需求,提供有效解答与有关部门保持良好的沟通与合作在客户服务和准确信息方面超越客户的期望。团队合作以实现所需的 KPI 元素和 SLA。入职要求:必须能够流利地使用粤语,中文和英语进行交流必须能 读 &写 简体,繁体...

Experience in customer facing environments (phone, chat, in person, etc.) interaction in somecapacity (can include volunteer work, or project work while in school)Demonstrates passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolutionObsesses over the customer experience and constantly strives...

Experience in customer facing environments (phone, chat, in person, etc.) interaction in somecapacity (can include volunteer work, or project work while in school)Demonstrates passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolutionObsesses over the customer experience and constantly strives...

*** **Overview of Position** **Essential Functions** - Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance - Take ownership and responsibility to get tasks and contacts completed on time and follow up with customers as needed - Work on multiple tools, tasks and ad hoc requests as operationally...

Respond to customers and partners about: Company's products and serviceInquiries about pricingFeedback and complaints Able to read/write in MandarinSpoken Cantonese is a MUST (Basic English is an advantage)Minimum SPMAble to work independentlyGood attitude and team spiritFresh graduates/ those with retail experience are encouraged to apply Salary up to...

Respond to customers and partners about: Company's products and serviceInquiries about pricingFeedback and complaints Able to read/write in MandarinSpoken Cantonese is a MUST (Basic English is an advantage)Minimum SPMAble to work independentlyGood attitude and team spiritFresh graduates/ those with retail experience are encouraged to apply Salary up to...

Use Mandarin, English or Cantonese as the medium of communication, assist in answering or replying to customers, and provide customers with standard services.Provide customers with accurate consultation.Help customers answer questions, coordinate and get closer to customers. As a customer service specialist, you will respond to and accept customers'...

Experience in customer facing environments (phone, chat, in person, etc.) interaction in somecapacity (can include volunteer work, or project work while in school)Demonstrates passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolutionObsesses over the customer experience and constantly strives...

You will play an important role in:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.Exceeding customer expectation in terms of customer service & accurate information. As a Customer Service Representative, you will be based in Startek...

You will play an important role in:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.Exceeding customer expectation in terms of customer service & accurate information. As a Customer Service Representative, you will be based in Startek...

Job Description: Responsible for providing online customer consultation and promptly answering inquiries, ensuring customer needs are met effectively. Maintain open communication and collaboration with relevant departments to deliver exceptional customer service and accurate information. Work collaboratively in a team to meet key performance indicators...

Job Description: Responsible for providing online customer consultation and promptly answering inquiries, ensuring customer needs are met effectively. Maintain open communication and collaboration with relevant departments to deliver exceptional customer service and accurate information. Work collaboratively in a team to meet key performance indicators...

Job Description: Responsible for providing online customer consultation and promptly answering inquiries, ensuring customer needs are met effectively. Maintain open communication and collaboration with relevant departments to deliver exceptional customer service and accurate information. Work collaboratively in a team to meet key performance indicators...

**Job Summary**: Providing technical first level support for multiple projects. - Receiving end user calls - Provide first level resolutions for EUC and Business Applications - Ticket creation/Categorization / Prioritization - Ticket escalation to respective Support Group - Incident resolution and recovery for IT SD/Account Provisioning/L1 EUC/L1 Apps -...

Title: Customer support/ Translation Project: Healthcare Type of role: Translation support between doctors and patients based in the US Shifts: Permanent night shift, shift allowances provided Work location: Tech M, Cyberjaya Full time office mode 5 days per week (any 2 days off) Working hours: 7 PM to 4 AM Experience range: 0 - 5 years - Fluency in...

**We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Telemarketing Executive (Cantonese Speaker - Work from Home) **to provide unrivalled support to our clients in the...

**We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Telemarketing Executive (Cantonese Speaker - Work from Home) **to provide unrivalled support to our clients in the...

Customer Service Attendant (Call Center)Job Description:Supports the Company's Vision and ValuesShows strong commitment to enhancing customer serviceAchieves set objectives and takes responsibility for outcomesConsistent in delivering established service standardsPrecisely records and shares messages and requestsDemonstrates proficiency in using necessary...