Quality Engineer

2 weeks ago


Malaysia Michael Page Full time

About Our Client

My client is an MNC that specializes in the sales and provision of after-sales services related to plastic parts, as well as accessories and components.

Job Description

  • Provide on-site quality support at customer sites to address quality issues.
  • Summarize customer rejections during on-site checks by analyzing results and reporting to the company HQ.
  • Segregate rejected parts based on customer or company material issues.
  • Notify the company sales team to issue Return Merchandise Authorization (RMA) for company material issues.
  • Coordinate sample shipments and follow-ups between customers, suppliers, and company HQ for failure analysis (FA).
  • Provide FA analysis reports to customers and handle customer inquiries.
  • Prepare Monthly Business Review (MBR) reports and present them at monthly meetings.
  • Maintain strong customer relationships by visiting and meeting customer requirements to ensure satisfaction.
  • Assist in monitoring supplier quality issues by visiting and verifying improvement items.

The Successful Applicant

  • Bachelor's degree in Engineering or a related field.
  • 2 years of working experience in Product Quality.
  • Possess knowledge of manufacturing processes and project management, which is an added advantage.
  • Fluent in English with proficiency in spoken Japanese and Mandarin.
  • Demonstrate high motivation, excellent communication, and presentation skills.

What's on Offer

  • Exciting opportunity to lead in
  • Competitive compensation and perks
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