Remote web chat specialist
3 weeks ago
Job Description:
MR DIY Group is seeking a highly motivated and resilient Remote Web Chat Specialist to join our team in George Town, Penang, MY.
As an Associate Level position, the ideal candidate should have at least 2 years of experience in a similar role.
Responsibilities:
- Respond to customer inquiries and provide support through web chat
- Assist customers with product information, order processing, and issue resolution
- Monitor and manage multiple chat conversations simultaneously
- Collaborate with internal teams to escalate complex issues and provide timely resolutions
- Maintain accurate records of customer interactions and transactions
- Uphold company policies and procedures while delivering exceptional service to customersRequirements:
- Motivated and resilient individual with a strong work ethic
- Excellent project management skills with the ability to prioritize tasks effectively
- Attention to detail and the ability to multitask in a fast
- paced environment
- Proficient in using web chat platforms and customer service software
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Familiarity with e
- commerce platforms is a plusBenefits:
- Parental leave
- Paid sick leave
- Relocation allowance
Working Environment:
MR DIY Group is committed to promoting equality and fairness for all employees. We provide a supportive and inclusive work environment where every team member is valued and respected.
Deadline to Apply:
June 10, 2024
Equal Opportunity Statement:
MR DIY Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.
We welcome applications from all qualified individuals.How to apply:
Apply on Grab Jobs and you will be notified if shortlisted for the job.
-
Live chat specialist
1 month ago
Penang, Malaysia Hilton Full timeJob Description:We are in search of a reliable and committed Live Chat Specialist to join our remote team at Hilton. As a Live Chat Specialist, your main task will be providing exceptional customer service through online chat support. This is a part-time beginner-level role that does not require prior experience. Ideal candidates should possess keen...
-
Remote chat support associate
1 month ago
Penang, Malaysia Berjaya Corporation Berhad Full timeJob Description:Berjaya Corporation Berhad is seeking a Remote Chat Support Associate to join our team in George Town, Penang, MY. As a part-time Associate Level position, the Remote Chat Support Associate will be responsible for providing excellent customer service through online chat support.Responsibilities: Respond to customer inquiries and provide...
-
Remote chat support associate
3 weeks ago
Penang, Malaysia Berjaya Corporation Berhad Full timeJob Description:Berjaya Corporation Berhad is seeking a Remote Chat Support Associate to join our team in George Town, Penang, MY. As a part-time Associate Level position, the Remote Chat Support Associate will be responsible for providing excellent customer service through online chat support.Responsibilities: Respond to customer inquiries and provide...
-
Remote customer care specialist
1 month ago
Penang, Malaysia Westports Holdings Berhad Full timeJob Description:We are looking for a Remote Customer Care Specialist to join our team at Westports Holdings Berhad. This part-time position is based in George Town, Penang and is ideal for entry-level candidates with 0 years of experience.Responsibilities: Handling customer inquiries via phone, email, and chat in a professional and timely manner Providing...
-
Remote customer care specialist
1 week ago
Penang, Malaysia Westports Holdings Berhad Full timeJob Description:We are looking for a Remote Customer Care Specialist to join our team at Westports Holdings Berhad. This part-time position is based in George Town, Penang and is ideal for entry-level candidates with 0 years of experience.Responsibilities: Handling customer inquiries via phone, email, and chat in a professional and timely manner Providing...
-
Remote customer care specialist
3 weeks ago
Penang, Malaysia Westports Holdings Berhad Full timeJob Description:We are looking for a Remote Customer Care Specialist to join our team at Westports Holdings Berhad. This part-time position is based in George Town, Penang and is ideal for entry-level candidates with 0 years of experience.Responsibilities: Handling customer inquiries via phone, email, and chat in a professional and timely manner Providing...
-
Remote chat support associate
1 month ago
Penang, Malaysia Qsr Brands Full timeAs a Chat Support Associate at QSR Brands, you'll handle customer queries through chat, aiming to boost satisfaction.Responsibilities: Address customer inquiries and issues through chat. Troubleshoot and resolve problems efficiently. Provide accurate product/service info. Collaborate with the team for customer satisfaction. Keep records of customer...
-
Remote chat support associate
3 weeks ago
Penang, Malaysia Qsr Brands Full timeAs a Chat Support Associate at QSR Brands, you'll handle customer queries through chat, aiming to boost satisfaction.Responsibilities: Address customer inquiries and issues through chat. Troubleshoot and resolve problems efficiently. Provide accurate product/service info. Collaborate with the team for customer satisfaction. Keep records of customer...
-
Remote customer support officer
4 weeks ago
Penang, Malaysia Axiata Group Berhad Full timeJob Description:We are seeking a Remote Customer Support Officer to join our team at Axiata Group Berhad. As a part-time associate level position, this role will require 4 years of experience in customer support. The ideal candidate will be hardworking, independent, have excellent decision-making skills, and demonstrate critical thinking...
-
Remote customer support officer
1 week ago
Penang, Malaysia Axiata Group Berhad Full timeJob Description:We are seeking a Remote Customer Support Officer to join our team at Axiata Group Berhad. As a part-time associate level position, this role will require 4 years of experience in customer support. The ideal candidate will be hardworking, independent, have excellent decision-making skills, and demonstrate critical thinking...
-
Remote customer support officer
3 weeks ago
Penang, Malaysia Axiata Group Berhad Full timeJob Description:We are seeking a Remote Customer Support Officer to join our team at Axiata Group Berhad. As a part-time associate level position, this role will require 4 years of experience in customer support. The ideal candidate will be hardworking, independent, have excellent decision-making skills, and demonstrate critical thinking...
-
Surgical Sales Specialist
2 months ago
Penang, Malaysia Airmed Surgical Sdn Bhd Full timeRole Description This is a full-time remote role for a Surgical Sales Specialist. The Sales Specialist will be responsible for managing customer relationships with surgeons & nurses, and will serve as the primary point of contact between the company and customers. The Sales Specialist will analyze customers' needs and offer surgical solutions to meet those...
-
Cloud Infrastructure Specialist
1 week ago
Penang, Malaysia Celestica Full timeReq ID: 121100 Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Bayan Lepas City: Penang **General Overview**: Functional Area: Information Technology (ITM) Career Stream: IT Infrastructure (INFR) Role: Specialist (SPE) Job Title: Specialist, IT Infrastructure Job Code: SPE-ITM-INFR Job Level: Level 08 Direct/Indirect Indicator:...
-
Remote customer care officer
1 week ago
Penang, Malaysia Top Glove Corporation Berhad Full timeJob Description:Top Glove Corporation Berhad is seeking a Remote Customer Care Officer to join our team in George Town, Penang. As a full-time entry-level position, the Remote Customer Care Officer will be responsible for providing exceptional customer service and support to our clients through various communication channels.Responsibilities: Respond to...
-
Remote customer care officer
2 weeks ago
Penang, Malaysia Top Glove Corporation Berhad Full timeJob Description:Top Glove Corporation Berhad is seeking a Remote Customer Care Officer to join our team in George Town, Penang. As a full-time entry-level position, the Remote Customer Care Officer will be responsible for providing exceptional customer service and support to our clients through various communication channels.Responsibilities: Respond to...
-
Web Development and Marketing, I
1 week ago
Penang, Malaysia Zebra Technologies Full time**Remote Work: Hybrid** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...
-
Remote customer care officer
4 weeks ago
Penang, Malaysia Kuala Lumpur Kepong Berhad Full timeJob Description:We are looking for a Remote Customer Care Officer to join our team at Kuala Lumpur Kepong Berhad. This part-time position will be based in George Town, Penang, Malaysia and is ideal for individuals looking to gain entry-level experience in customer care.Responsibilities: Respond to customer inquiries and concerns via phone, email, and chat in...
-
Remote customer care officer
1 week ago
Penang, Malaysia Kuala Lumpur Kepong Berhad Full timeJob Description:We are looking for a Remote Customer Care Officer to join our team at Kuala Lumpur Kepong Berhad. This part-time position will be based in George Town, Penang, Malaysia and is ideal for individuals looking to gain entry-level experience in customer care.Responsibilities: Respond to customer inquiries and concerns via phone, email, and chat in...
-
Remote customer care officer
3 weeks ago
Penang, Malaysia Kuala Lumpur Kepong Berhad Full timeJob Description:We are looking for a Remote Customer Care Officer to join our team at Kuala Lumpur Kepong Berhad. This part-time position will be based in George Town, Penang, Malaysia and is ideal for individuals looking to gain entry-level experience in customer care.Responsibilities: Respond to customer inquiries and concerns via phone, email, and chat in...
-
Technical support specialist
1 month ago
Penang, Malaysia Teleperformance Full timeOverview The Technical Support Specialist provides timely support to customers through available communication channels (email and chat) Qualifications Education background: Bachelor's Degree or at least Diploma or equivalent in any discipline.Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) Work...