HR Admin Services Specialist

2 days ago

Puchong New Village, Malaysia AXA Group Full time

Job Purpose

The role is responsible for the administrative and payroll management, providing high quality and efficient HR services through diverse channels.

Responsibilities

  • Responsible for answering employee requests with high customer service focus.
  • Updates of HR system based on procedures & user guides on time and is responsible for local HR data quality.
  • Collect & manage payroll documentation, prepare certificates.
  • Ensure on/off boarding: documents collection, pre-employment checks, HR Induction meetings – facilitation of all related on boarding documents required including preparation of IDs, ordering laptop/accesses/phone.
  • Ensure time & absences management as well as health coverages management: enrollment, deletion, claims processing, medical visits follow up/organization.
  • Point of contact for compliance and audit for HR in coordination with appropriate; continuous improvement.
  • Ensures that all company policies and procedures are adhered to/in compliance with all applicable laws. Understands policy and practice to ensure confidential employee information is protected.
  • Collaborates effectively with others in order to execute tasks and fulfil key deliverables within the HR local team & Employee Services global team in order to develop credibility.
  • Integrates efficiently with team members in the functional area(s), seeking input/assistance as needed.
  • Strives to gather and share information to allow for transparent knowledge transfer and effective overall capability of the HR local team.
Your Profile

Profile and Qualifications

  • At least 1 year of related work experience preferably in a multinational or shared services environment.
  • Possess degree in Business Administration/Human Resources or equivalent.
  • Fast learner and adaptability in fast pace work set-up.
  • Excellent communication skills (oral and written).
  • Organizational skills and attention to detail.
  • Problem and conflict solver.
  • Ability to follow policies and HR procedures.
About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of
respect, for each other, for our customers and the communities around us. Join AXA and you'll feel like you belong, are included and can thrive. You'll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About the Entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

  • State-of-the-art Data Technology to drive customer experience
  • State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
  • High-Performing Global Team for stronger partnerships with AXA entities

What We Offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we're committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

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