Inside Sales Coordinator

1 month ago


Level Tower Avenue The Horizon Phase Bangsar South No Jalan Kerinchi Kuala Lumpur Kuala Lumpur Malaysia Radio Holland Malaysia Sdn Bhd Full time

PURPOSE:
Supports the Inside Sales process in order to prepare and ensure accurate commercial handling of customer request

RESPONSIBILITIES:
Prepares quotation based on our inhouse system for Inside Sales team.
In case of uncertainties, ensures to align with the Inside Sales Team LeadEnsures that all object information is correct and complete in ERP systemComplete the left fields on the ticket in our ticketing systemAttaches quotation as a PDF in an internal note and assigns the ticket to the service inbox

Diploma in Business Administration/Electronics Engineering or other engineering disciplineMin 2 years relevant customer service experience preferably in 24/7 technical support environment in the marine industryGood customer service and organizing skillGood oral and written communication skills in EnglishMust be able to work in fast paced environment.

Meticulous and proficient in cost calculationA self-starter and resourceful team player yet able to work independently,Able to work with people at all levelsAble to perform shift work on weekday (allowances will be paid)Able to work on weekend and public holiday on a rotating basis (allowances will be paid)

Established MNCAttractive remuneration and benefitsHybrid working condition
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