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Live chat representative
3 weeks ago
Job Description:
QSR Brands is seeking a part-time Live Chat Representative to join our team in Johor Bahru, Johor.
As an Associate Level role, the ideal candidate will have at least 2 years of experience in customer service or a related field.
We are looking for individuals who are independent, driven, and possess excellent strategic planning and persuasion skills.Responsibilities:
1. Respond to customer inquiries and provide support via live chat.2. Assist customers with product information, order tracking, and issue resolution.3. Provide exceptional customer service and ensure customer satisfaction.4. Identify and escalate priority issues to the appropriate department.5. Collaborate with team members to maintain a high level of customer service.
Requirements:
1. At least 2 years of experience in customer service or a similar role.2. Strong communication skills and the ability to multitask effectively.3. Independent and driven personality traits.4. Strategic planning and persuasion skills.5. Proficiency in using live chat software and other customer service tools.6. High school diploma or equivalent.
Benefits:
1. Relocation allowance for eligible candidates.2. Profit sharing opportunities.3. Employee discounts on company products.
Working Environment:
Join a high-energy workplace focused on delivering impactful results. Work alongside a team of dedicated professionals who are committed to providing excellent customer service and achieving success.
Equal Opportunity Statement:
QSR Brands is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and encourage individuals with disabilities to apply.
Deadline to Apply:
June 21, 2024If you meet the requirements and are ready to take on the challenge of being a Live Chat Representative at QSR Brands, we encourage you to apply todayHow to apply: Apply on Grab Jobs and you will be notified if shortlisted for the job.
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