Live chat representative

3 weeks ago


Johor Bahru, Johor, Malaysia Qsr Brands Full time

Job Description:
QSR Brands is seeking a part-time Live Chat Representative to join our team in Johor Bahru, Johor.

As an Associate Level role, the ideal candidate will have at least 2 years of experience in customer service or a related field.

We are looking for individuals who are independent, driven, and possess excellent strategic planning and persuasion skills.

Responsibilities:
1. Respond to customer inquiries and provide support via live chat.2. Assist customers with product information, order tracking, and issue resolution.3. Provide exceptional customer service and ensure customer satisfaction.4. Identify and escalate priority issues to the appropriate department.5. Collaborate with team members to maintain a high level of customer service.

Requirements:
1. At least 2 years of experience in customer service or a similar role.2. Strong communication skills and the ability to multitask effectively.3. Independent and driven personality traits.4. Strategic planning and persuasion skills.5. Proficiency in using live chat software and other customer service tools.6. High school diploma or equivalent.

Benefits:
1. Relocation allowance for eligible candidates.2. Profit sharing opportunities.3. Employee discounts on company products.

Working Environment:
Join a high-energy workplace focused on delivering impactful results. Work alongside a team of dedicated professionals who are committed to providing excellent customer service and achieving success.

Equal Opportunity Statement:
QSR Brands is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and encourage individuals with disabilities to apply.

Deadline to Apply:

June 21, 2024If you meet the requirements and are ready to take on the challenge of being a Live Chat Representative at QSR Brands, we encourage you to apply todayHow to apply: Apply on Grab Jobs and you will be notified if shortlisted for the job.



  • Johor Bahru, Johor, Malaysia Kossan Rubber Industries Berhad Full time

    Job Description:Kossan Rubber Industries Berhad is looking for a passionate Live Chat Representative to join their team in Johor Bahru, Johor, MY. As a full-time Associate Level employee, the ideal candidate should have a minimum of 4 years of experience in customer service or a related field.Responsibilities: Engage with customers in real-time via live chat...


  • Johor Bahru, Johor, Malaysia Kossan Rubber Industries Berhad Full time

    Job Description:Kossan Rubber Industries Berhad is looking for a passionate Live Chat Representative to join their team in Johor Bahru, Johor, MY. As a full-time Associate Level employee, the ideal candidate should have a minimum of 4 years of experience in customer service or a related field.Responsibilities: Engage with customers in real-time via live chat...


  • Johor Bahru, Johor, Malaysia BIG FAT SMILE SDN BHD Full time

    Assist the TikTok Live Host in planning and executing engaging live stream sessions to attract and entertain the audience. Set up and manage the technical aspects of the live stream, including camera setup, lighting, and audio equipment.Monitor and moderate the live chat, responding to viewer comments, questions, and concerns in a timely and professional...


  • Johor Bahru, Johor, Malaysia YEA Business Sdn Bhd Full time

    Create and stream engaging live video content regularly on e-commerce platforms (Tiktok) to build and retain a loyal viewership to promote our products. Plan and execute livestreams with a focus on quality and entertainment value. Showcase products visually attractively and creatively. Interact with your audience through chat, voice, or video during live...


  • Johor Bahru, Johor, Malaysia PT. Teknologi Perdana Indonesia Full time

    We are one of the leading players in the fast-growing e-hailing services industry. Our mission is to provide convenient, reliable, and safe transportation solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people travel in Malaysia.This job is definitely for you if you are an active communicator...

  • Operation Executive

    2 weeks ago


    Johor Bahru, Johor, Malaysia HANDAL INDAH SDN BHD Full time

    1. Handle day-to-day operational issues and ensure issues are resolved in a proper and timely manner 2. Resolve customers' operational issues and provide feedback and analysis 3. Work with full time and freelance riders and drivers to ensure smooth fulfillment process with excellent customer satisfaction 4. Controlling unallocated order or matching supply...


  • Johor Bahru, Johor, Malaysia BIG FAT SMILE SDN BHD Full time

    Provide promptly reply to customer inquiries through Live Chat, Phone Calls, Whatsapps, etc - Liaise with Warehouse & Fulfillment Team and other functions to achieve prompt and efficient resolution of customer issues and queries - Assist and follow up with customers in resolving delivery issues promptly - Escalate customer feedback and concerns if necessary...


  • Johor Bahru, Johor, Malaysia Lean IT Consultants Sdn Bhd Full time

    JOB DESCRIPTION Must be able to communicate in English. SPM leavers who are interested to start their career in a call center are also encouraged to apply. You are required to work on rotational shifts. Problem solvers and ability to perform under high paced working environment.JOB DESCRIPTION: Answering customer and client questions. Handling customer...

  • Customer Service

    2 weeks ago


    Johor Bahru, Johor, Malaysia Al-Futtaim Full time

    Job Scope: Respond to online platform, calls, SMS etc Salesforce CRM System and maintain database Appointment scheduling Follow up with patientsRequirements: At least a Diploma At least 2 Year(s) of working experience in the related field Must be able to READ & TYPE in MANDARIN, ENGLISH & BM as the position- needs to deal with Live Chat inquiriesJob Types:...

  • Admin Executive

    2 weeks ago


    Johor Bahru, Johor, Malaysia SKYSONIC TECHNOLOGY Full time

    Tasks & responsibilities Responsible in daily office tasks and clerical duties such as data entries, answering phone calls, live chats, managing correspondence, and handling inquiries, documentation and fillings job which assigned by superior. Processed and issued all incoming orders received from the Sales team like quotations, proposals, and orders,...

  • Mandarin Speaker

    2 weeks ago


    Johor Bahru, Johor, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    JOB HIGHLIGHT Must have own transport Fun, Engaging Work Environment. Full training providedJOB DESCRIPTION Must be able to communicate in English and Mandarin. SPM/SKM leavers who are interested to start their career in a call center are also encouraged to apply. You are required to work on rotational shifts. Problem solvers and ability to perform under...

  • Lab Technician 2

    4 weeks ago


    Johor Bahru, Johor, Malaysia Kerry Full time

    Requisition ID 52059Position Type FT PermanentRecruiter #LI-JT1Posting Type LI About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our...

  • Lab Technician 2

    2 months ago


    Johor Bahru, Johor, Malaysia Kerry Full time

    Requisition ID 52059Position Type FT PermanentRecruiter #LI-JT1Posting Type LI About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our...


  • Johor Bahru, Johor, Malaysia Brickfields Asia College Sdn Bhd Full time

    Job Purpose:To recruit students and promote all courses of Veritas College Johor Bahru.Key Responsibilities & Accountabilities: To recruit students for the college and ensure the student numbers are met as per target set. To assist with sales forecasting and budget planning on student recruitmen and agent student recruitment. To provide administrative...


  • Johor Bahru, Johor, Malaysia JOHOR BAHRU Full time

    ( )( ): Below 35 years old only: 6 Days per week (9:30am to 6:30am): Jalan Masai Baru,Taman Saujana, JB (Near Plentong, Tmn Molek, Tmn Johor Jaya): Dealing with used vehicle, taking car photos and videos, handling social media (Facebook, Instagram, TikTok), do Live on social media Responsible Good in team work Good in communication Good in social media...

  • IETS Technician

    3 days ago


    Johor Bahru, Johor, Malaysia Kerry Full time

    Requisition ID: 52765 Position Type: FT Permanent Workplace Arrangement: #LI-Onsite About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world....


  • Johor Bahru, Johor, Malaysia Tenaga Nasional Berhad Full time

    Job Description:We are looking for a dedicated and passionate Contact Center Assistant to join our team at Tenaga Nasional Berhad. This is a part-time position that allows you to work from the comfort of your own home in Johor Bahru, Johor, MY. As an Associate Level employee, we are seeking someone with at least 4 years of experience in a similar...


  • Johor Bahru, Johor, Malaysia Tenaga Nasional Berhad Full time

    Job Description:We are looking for a dedicated and passionate Contact Center Assistant to join our team at Tenaga Nasional Berhad. This is a part-time position that allows you to work from the comfort of your own home in Johor Bahru, Johor, MY. As an Associate Level employee, we are seeking someone with at least 4 years of experience in a similar...


  • Johor Bahru, Johor, Malaysia Tenaga Nasional Berhad Full time

    Job Description:We are looking for a dedicated and passionate Contact Center Assistant to join our team at Tenaga Nasional Berhad. This is a part-time position that allows you to work from the comfort of your own home in Johor Bahru, Johor, MY. As an Associate Level employee, we are seeking someone with at least 4 years of experience in a similar...

  • Transport Planner

    1 month ago


    Johor Bahru, Johor, Malaysia Kerry Full time

    Requisition ID 51999Position Type FT PermanentRecruiter #LI-JT1Posting Type LI About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our...