Current jobs related to Senior Manager, Learning, Development - Malaysia - OKXhas

  • Learning & Development Manager

    4 weeks ago

    Malaysia Hilton Worldwide, Inc. Full time

    Job Description Learning & Development Manager ( Job Number: HOT0B0D4) Work Locations: DoubleTree by Hilton Hotel Kuala Lumpur The Intermark 348 Jalan Tun Razak Kuala Lumpur 50400 The Learning & Development Manager coordinates and manages the implementation of hotel trainings in line with brand and hotel policies and procedures. This role develops and...

  • Learning & Development Manager

    4 weeks ago

    Malaysia Hilton Worldwide, Inc. Full time

    Learning & Development Manager role involves coordinating hotel trainings, developing training resources, and implementing systems to promote growth and development. The ideal candidate will have a university degree, 3-5 years of hotel industry experience, and at least 3 years of management experience. Hilton is a leading global hospitality company...

  • Learning & Development Officer

    7 months ago

    Malaysia Sunway Group Full time

    **As an Learning & Development Officer you are responsible in assisting the Learning & Development Leader in managing the hotel’s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key...

  • Senior Data Engineer

    3 weeks ago

    Malaysia Sage Lake Senior Living Full time

    Architect and build end-to-end data engineering solutions for cloud-based analytics across the company, delivering a strong platform for analytics, model management, and machine learning. Welcome to Ørsted IT, where you'll be part of the Data Platform Competence Centre developing the Group's data backbone. You'll work with a team that values diversity,...

  • Senior Data Engineer

    3 weeks ago

    Malaysia Sage Lake Senior Living Full time

    Join us in this role where you’ll get the opportunity to architect and build end-to-end data engineering solutions that provide the foundation for cloud-based analytics across the company. We’re committed to delivering on our organisation’s digital strategy and creating a strong platform for analytics, model management, machine learning, etc., all...

  • Senior Data Engineer

    3 weeks ago

    Malaysia Sage Lake Senior Living Full time

    Join a global leader in renewable energy and play a part in driving change towards a green energy future. You'll work on developing the data backbone of Ørsted and inspire stakeholders on how to enable data.Data Engineer RoleAs a Data Engineer, you'll architect and build end-to-end data engineering solutions that provide the foundation for cloud-based...

  • Learning & Development Manager

    5 months ago

    Malaysia Sunway Group Full time

    **Job Description - To implement the training administration policies and procedures to ensure administrative standardization - To implement and co-ordinate all training & development activity to ensure compliance with the goals and objectives of the hotel. This encompasses assessing training needs, formulation and execution of training plan, recommending...

  • Training and Development Senior Executive

    3 weeks ago

    Malaysia Soon Soon Oilmills Sdn. Bhd. Full time

    Lead the development of employee training programs to enhance skills and knowledge, driving business growth and employee engagement. Training and Development Senior Executive Organize and manage training initiatives to support employee development, ensuring a seamless transition into the company culture. Oversee new hire training, cross-training,...

  • Talent Management Senior Executive

    3 weeks ago

    Malaysia Luxasia Group Full time

    Seeking Talent Management Senior Executive to develop, engage, and retain talent through learning & development programs, talent groups management, succession planning, and employee engagement. Collaborate with leadership and stakeholders to strengthen talent pipeline and foster positive work environment. Minimum 5 years of experience in Talent Management...

  • Training and Development Senior Executive

    3 weeks ago

    Malaysia Soon Soon Oilmills Sdn. Bhd. Full time

    Training and Development Senior Executive To organize and manage both operative and soft-skill training to support the development of employees within the company. Oversee new hires, on-the-job training, cross-training, and refreshers training, including job-process certifications and student placements. Responsible for completing yearly company-wide...

  • Learning & Development Expert

    5 months ago

    Malaysia TDCX Full time

    #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...

  • Talent Management Senior Executive

    3 weeks ago

    Malaysia Luxasia Group Full time

    As a Talent Management Senior Executive, you will play a crucial role in developing, engaging, and retaining talent through learning & development programs, talent groups management, succession planning, and employee engagement. LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific, with a diverse and dynamic team of 2700...

  • Training and Development Senior Executive

    3 weeks ago

    Malaysia Soon Soon Oilmills Sdn. Bhd. Full time

    Organize and manage employee training to support development within a company.Key responsibilities include overseeing new hire training, conducting onboarding briefings, and developing learning materials. The ideal candidate will have experience in workforce planning, learning, and development, with strong interpersonal skills and knowledge of learning...

  • Senior Business Development Executive

    4 weeks ago

    Malaysia TIME's group Full time

    Welcome to our new URL – jobstreet.com.my is now my.jobstreet.com . SIGN IN now for the same great experience. Learn more . Senior Business Development Executive (Leasing) Skip to content Senior Business Development Executive (Leasing) Conduct market research and analyze demographic, economic, and competitive factors to identify viable locations. ...

  • Learning & Development Manager - Hyatt Regency Kuala Lumpur at KL Midtown

    1 month ago

    Malaysia Hyatt Hotels Corporation Full time

    You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Learning & Development Manager is responsible to ensure the smooth and efficient running of the Human Resources Division. Qualifications Ideally with a...

  • Learning & Development Manager - Hyatt Regency Kuala Lumpur at KL Midtown

    1 month ago

    Malaysia Hyatt Hotels Corporation Full time

    You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Learning & Development Manager is responsible to ensure the smooth and efficient running of the Human Resources Division. Qualifications Ideally...

  • Learning & Development Manager - Hyatt Regency Kuala Lumpur at KL Midtown

    3 weeks ago

    Malaysia Hyatt Hotels Corporation Full time

    Manage the efficient operation of the Human Resources Division, aligning with Hyatt International's Corporate Strategies and brand standards, while meeting associate, guest, and owner expectations. Key Responsibilities Ensure the smooth and efficient running of the Human Resources Division. Develop and implement training programs to enhance associate...

  • Learning & Development Manager - Hyatt Regency Kuala Lumpur at KL Midtown

    3 weeks ago

    Malaysia Hyatt Hotels Corporation Full time

    Manage department efficiently in line with Hyatt International's Corporate Strategies and brand standards, ensuring associate, guest and owner expectations are met. Key qualifications include a university degree in HRM/HRD or Hospitality/Tourism management, 2+ years of work experience as a Training Manager or Assistant Training Manager in a larger operation,...

  • Android Developer

    5 months ago

    Malaysia Mediatropy Digital Agency Full time

    Seniority Level Associate Employment Type Full-time Scope - Taking over the Android development of an existing app - Add features according to the roadmap - Propose UI/UX improvements - Fix errors and test thoroughly - Works with designers and product owner to implement changes - Participate in idea generation phase - Coordinate work with the team -...

  • Talent Management Senior Executive

    3 weeks ago

    Malaysia Luxasia Group Full time

    LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, including Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and...

Senior Manager, Learning, Development

2 months ago

Malaysia OKXhas Full time
Senior Manager, Learning, Development & Quality Assurance

OKX is a leading digital asset exchange and blockchain ecosystem that empowers individuals to explore the world of Web3. As a Senior Manager, Learning, Development & Quality Assurance, you will play a critical role in shaping the future of our organization by ensuring a robust design of continuous training modules, content, and quality of knowledge for our agents.

About the Team

The Learning Development & Quality Assurance (LDQA) team is part of the Legal & Compliance Operation Centre, home to specialized teams of operation experts in compliance activities. This team supports the business by ensuring adherence to global standards of compliance practices, including Customer's Due Diligence (CDD) checks, Anti-Money Laundering (AML), Financial Crime Prevention, Sanction checks, and daily compliance-based reports.

About the Opportunity

This is a strategic role that focuses on establishing a comprehensive and world-class learning and development methodology within the Legal & Compliance operation team. As a Senior Manager, you will oversee the LDQA department and be responsible for:

  • Developing and deploying strategic QA monitoring standards and training modules from conceptualization to execution stage.
  • Leading a team of trainers/Quality Assurance Specialists or experts in deploying training initiatives and continuous knowledge exercises.
  • Developing customized QA monitoring procedures and policies within the Compliance domain.
  • Implementing adult-learning L&D methodologies and theories, and developing training modules based on these theories and success stories of existing external practices.
  • Developing and maintaining a robust assessment methodology reflecting business needs in terms of knowledge area improvement.
Key Responsibilities
  • Outline existing QA frameworks and policies within the Compliance Operations department and assess their relevancy and areas for improvement.
  • Establish proper channels of QA assessment methodology and qualifying criteria reflecting business needs to maintain high compliance standards.
  • Conduct root cause analysis of quality issues and complaints pertaining to Compliance standards to identify systemic problems and develop action plans for improvement.
  • Develop standards to analyze quality monitoring data to identify trends, patterns, and areas of improvement, and provide recommendations for training and process enhancements.
  • Initiate calibration sessions within the operation, training, and product teams to establish processes, define quality standards, ensure consistency/fairness, and refine training.
  • Develop and maintain quality documentation and processes, including quality nuances/scorecards, quality assurance departmental SOPs, and other quality-related materials.
Learning & Development Responsibilities
  • Develop and collaborate with internal and external stakeholders for training-need-analysis exercises, ongoing training recommendations based on product/process knowledge test results for existing employees as well as newly onboarded employees.
  • Develop a business-partnering role for internal stakeholders on training progress reports and any intervention initiatives for performance improvement.
  • Develop several Learning & Development channels methodology, such as e-learning, classroom training, mentorship/job shadowing, and immersive induction based on global industry best-practices standards.
  • Lead the development of assessment modules, frequency, content, and corrective follow-up initiatives for below performance.
  • Proactively partner with businesses to address potential key issues in learning & development topics.
Requirements
  • 6 years and above of work experience in Learning Development & Quality Assurance, preferably from fintech, BPO, Contact Centre, Shared Services, or any high-volume client interaction business unit.
  • Experience in developing and deploying strategic QA monitoring standards and training modules from conceptualization to execution stage.
  • Experience in leading a team of trainers/Quality Assurance Specialists or experts in deploying training initiatives and continuous knowledge exercises.
  • Experience in developing customized QA monitoring procedures and policies within the Compliance domain.
  • Sound knowledge of adult-learning L&D methodologies and theories, implementing training modules based on these theories and success stories of existing external practices.
  • Experience in developing and maintaining a robust assessment methodology reflecting business needs in terms of knowledge area improvement.
Why Join Us?
  • Competitive remuneration package (Basic Salary + Generous KPI bonus program + Annual Increment).
  • Meal Allowance up to RM 500/month.
  • Monthly Team Building.
  • RM 2500 Benefits per annum (Training & Wellness).
  • Yearly Bonus.
  • Convenient workplace.
  • Excellent prospects for growth and promotion - we provide assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
  • Employee engagement, recognition, and appreciation program.
  • Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.