Service Operation Manager

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity,...

About DKSHDKSH's purpose is to enrich people's lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology.Delivering life-saving drugs to hospitals, bringing high-quality...

QualificationsEducation: A relevant degree (Bachelor's or Master's) in Computer Science, Business, Information Technology, Engineering, or related fields with a minimum of 10 years' experience in IT Operations.Certifications: ITIL, PMP, ISO, COBIT, CMMI, etc.Mandatory skillsDesigning ITSM frameworks, transitioning services, and operating within ITIL.Role and...

Do you have Service Desk Operation Manager experience, and are you seeking a new job? Cognizant is recruiting a Service Desk Operation Manager, and the role comes with an excellent salary and benefits package.As a Service Desk Operation Manager, you will handle a 13-member Service Desk team, receive transition from the previous shift's manager and discuss...

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF Objectives of the Position Provide quality supervision and...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity,...

Job Description: Investigator (Malaysia) - Operation Underground RailroadOrganization:Basic Function:This full-time position with Operation Underground Railroad is based in Kuala Lumpur, Malaysia. We are looking for skilled investigators to help fight human trafficking. This role will work within an Investigative team coordinating with various internal and...

About Us: OUR Rescue is an international non-profit organization dedicated to combatting child sexual exploitation and human trafficking. With operations in five regional offices around the world, we strive to create a world where everyone can live in safety and dignity. Our team is composed of passionate, innovative, and dedicated individuals who believe in...

Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey. In our Product Family Cloud-Native Computing you will take over the role as Regional Service Delivery Manager for the region APAC and will be part of the Cloud-Native...

Role and Responsibilities Customer Relationship andStakeholder Management: Maintaining positive relationships with business by Initiatingimportant partnerships with internal and external stakeholders. Service Management: Monitoring and managing IT Operations functions to ensure optimal service. They are alsoresponsible for maintaining high performance levels...

Job Title: Customer Service Manager - Automotive IndustryLocation: MalaysiaKey Responsibilities: Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance indicators...

The Customer Service Operations Manager is responsible for overseeing all customer service operations for our BPO client accounts. This includes managing a team of customer service representatives, ensuring operational efficiency, maintaining high quality standards, and meeting client performance metrics.Key Responsibilities: Manage a team of customer...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity,...

Vacancy: Operations Manager - Banking & Finance(Banking and Finance with KYS and fraud experience. Preferred Mandarin + English or Bahasa Malay + English) Location: Kuala Lumpur, Malaysia. Salary: RM 10,000 RM11,000 Language: Mandarin + English or Bahasa Malay + English Experience: 23 years as Operations Manager exposure on Fraud and Risk Operations in...

Job descriptionWhy join us?Fee Billing team currently manages fee billing related tasks for raising and collection of fees for all services and product offerings in Securities Services; GC, DCC, FA, GTFS and BOSS, across 25 countries where Securities Services operatesThe OpportunityWhat you'll do: Develop a highly engaged team with strong alignment to the...

Operations Project Executive - [Channel Offer Management] International Oil & Gas Client Jalan KL Sentral, Kuala Lumpur Monday to Friday: 9.00 am to 6.00 pm 1-Year Contract (Renewable)RM RM 4500 Overview : Channel Offer Management is a function that sits in Mobility Operations that are responsible for contracts management, Retailer's Master Plan, and...

ROLE RESPONSIBILITIES:Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving...

JOB DESCRIPTIONS: Regularly monitor, review, and analyze operational and performance based metrics to determine/recommend opportunities for improvement and/or training initiatives Ensure Shift Leads (Day, Swing, and Mid shifts) are apprised of the service level performance (metrics), planned/unplanned outages, ongoing Engineering initiatives, and...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity,...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...