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Support Solutions Specialist
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Global Technical Support Engineer – Kuala Lumpur Based
1 month ago
We are seeking a Desktop and Office Infrastructure Support Specialist to join our team in Kuala Lumpur. This role involves providing day-to-day hardware and software support, troubleshooting, and maintenance of our global end-users' infrastructure. Key responsibilities include supporting office infrastructure and network, building laptops, setting up workstations, ensuring endpoints meet security KPIs, maintaining and tracking IT inventory, and proficiently managing Active Directory users/computers and enterprise systems management tools. The ideal candidate will have 3 years of experience in supporting office and desktop infrastructure, a strong ownership mindset, excellent customer service skills, and the ability to work independently and as a team player. We are an equal opportunity employer and prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation.
