Customer Service Leader

Inspire and motivate team members to achieve performance goals and deliver outstanding customer service. Provide guidance, coaching, and support to team members to help them succeed in their roles.Monitor the daily activities of the customer service team, including inbound and outbound calls, emails, and live chat interactions. Ensure that team members...

Inspire and motivate team members to achieve performance goals and deliver outstanding customer service. Provide guidance, coaching, and support to team members to help them succeed in their roles.Monitor the daily activities of the customer service team, including inbound and outbound calls, emails, and live chat interactions. Ensure that team members...

Manage daily operation of the Customer Service Dept to fulfill customers' requirements.Works on strategy and measures to promote and increase company sales.Solve issues to make sure the smooth and efficient delivery of goods and services to customers.Coordinate with internal depts to manage item stock and prices.Train and mentor the customer service team to...

Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. - Address customer complaints and resolve issues promptly to ensure a positive customer experience. - Assist in maintaining customer databases and records, ensuring accuracy and completeness. - Collaborate with the sales team to prepare reports and...

Attend to enquiries from existing and potential customers.Report to the management on any unresolved issue encountered by customers. Liaise with web developer on any glitch or update or development on the website or backend system. Able to speak and write in Malay, English and Mandarin.Computer literate and have basic knowledge in MS Word and MS...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's productsExceeding customer expectation in terms of customer service & accurate information.Working in a team to achieve the required KPI elements and SLA. Working hours: 24*7 (Compulsory working on Public...

Sales Leader, Data Center page is loaded Sales Leader, Data Center Apply locations Petaling Jaya-Selangor-Malaysia time type Full time posted on Posted 30+ Days Ago job requisition id WD30188187 What you will do   This person will join the sales team in Malaysia. He/she will develop sales opportunities with the Accounts in Data Center sector, assist...

Sales Leader, Data Center page is loaded Sales Leader, Data Center Apply locations Petaling Jaya-Selangor-Malaysia time type Full time posted on Posted 30+ Days Ago job requisition id WD What you will do This person will join the sales team in Malaysia. He/she will develop sales opportunities with the Accounts in Data Center sector, assist sales teams...

**Responsibilities**: - Communicate with clients and shippers and resolve any complaints. - Prepare shipping quotes for customers. - Negotiate shipping fees with couriers. - Prepare sales reports for senior management. - Keep a meticulous record of shipment information. - Help manage current customer accounts. - Deal with a high volume of inbound and...

Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part. **Job Types**: Full-time, Permanent **Salary**: From RM2,300.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional...

Job description - Memastikan makanan dimasak dan disediakan dengan masa dan sop yang ditetapkan. (Ensure dishes are cooked and prepared on time & follow sop) - Mengambil pesanan dan menghidangkan makanan & minuman kepada pelanggan. (Taking customer orders and delivering food and beverages) - Memberikan mutu perkhidmatan terbaik kepada pelanggan. (Providing...

Below is a glimpse of what you will doTo sell and cross-sell Personal Loan & Credit Card productsTo ensure that all applications are in proper order prior to submission for approval.To create opportunities and strategy to develop new sales and consistently increase individual or team achievements.Ensure high standard of customer service in line with the...

Interact courteously with customers to address inquiries or concerns.Provide accurate and helpful information about products or services.Resolve customer complaints efficiently and effectively.Maintain records of customer interactions and transactions.Collaborate with team members to ensure seamless customer support. At least a diploma qualification1-2...

Manage all inbound communication channels including calls, live chats, and emails regarding customer inquiries, complaints, feedback, and other product-related issues. Exceed customer expectations by delivering exceptional service and providing accurate information. Quick problem-solving skills and creative thinking abilities.Proficiency in English and...

**1. Job Responsibility/Job Description** - Customer enquiry handling on leads and coordination with sales team for quotes and opportunity conversion - Sales order processing from order receipt till invoicing & timely delivery - Coordination with customer, sales & finance team for timely collection of payment - CRM Sales Force Management & ERP system for...

Job Requirements: - At least 2 years of working experience in related field - Well known in Mandarin, English and Bahasa Malaysia Job description: - Teaching student in field of Manicure - Handle stock calculation - Manage stock ordering - Dealing with customer or student on course - Provide manicure services for customers Benefits: - EPF, SOCSO, EIS, PCB...

About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality...

Below is a glimpse of what you will...

**Salary**: RM3000-4000 - **Customer Enquiry Handling**: Managing leads and coordinating with the Sales team for quotes and opportunity conversion. - **Order Processing**: Handling customer orders from receipt to invoicing, ensuring timely deliveries and managing accounts receivable. - **Cross-Functional Coordination**: Collaborating with Supply Chain,...

Use Mandarin, English or Cantonese as the medium of communication, assist in answering or replying to customers, and provide customers with standard services.Provide customers with accurate consultation.Help customers answer questions, coordinate and get closer to customers. As a customer service specialist, you will respond to and accept customers'...