Customer Service Executive

ImportConfirm BL data post vessel departure.Submit K4 manifest and Upload discharge list 48 hours before ETA. (Westport, Northport).Declare DG cargo in LPK.Send NOA and Invoice 48 hours before ETA.Release e-do within 24 hours.Issue demurrage, detention and container repair invoice within 3 days.Issue reefer monitoring invoice post Port bill.Follow-up on...

Interact courteously with customers to address inquiries or concerns.Provide accurate and helpful information about products or services.Resolve customer complaints efficiently and effectively.Maintain records of customer interactions and transactions.Collaborate with team members to ensure seamless customer support. At least a diploma...

ImportConfirm BL data post vessel departure.Submit K4 manifest and Upload discharge list 48 hours before ETA. (Westport, Northport).Declare DG cargo in LPK.Send NOA and Invoice 48 hours before ETA.Release e-do within 24 hours.Issue demurrage, detention and container repair invoice within 3 days.Issue reefer monitoring invoice post Port bill.Follow-up on...

Familiarizing yourself with all products and services offered by our company.Working closely with the manager or assigned staff member and completing all allocated tasks.As a Customer Service Executive in Shipping & Logistics, your primary responsibilities include:Providing high-quality services and logistics solutions to clients.Preparation of shipping...

As a Customer Service Executive, you will be responsible for providing outstanding support to our customers and ensuring their satisfaction with our products/services.Your main duties will include:Handling customer inquiries via phone, email, and chat in a professional and timely manner.Resolving customer complaints and issues effectively, aiming for...

Familiarizing yourself with all products and services offered by our company.Working closely with the manager or assigned staff member and completing all allocated tasks.As a Customer Service Executive in Shipping & Logistics, your primary responsibilities include:Providing high-quality services and logistics solutions to clients.Preparation of shipping...

Requirements:Required language(s): Fluent in spoken/written EnglishFresh graduates / SPM leavers are encouraged to apply.Training provided.Attention to detail and problem-solving skills.Pleasant personality with focus on excellence in customer service.Candidates with Hotel Management Diploma or Degree is a plus, but not required.Tech proficient and willing...

Requirements:Required language(s): Fluent in spoken/written EnglishFresh graduates / SPM leavers are encouraged to apply.Training provided.Attention to detail and problem-solving skills.Pleasant personality with focus on excellence in customer service.Candidates with Hotel Management Diploma or Degree is a plus, but not required.Tech proficient and willing...

Attend to enquiries from existing and potential customers.Report to the management on any unresolved issue encountered by customers. Liaise with web developer on any glitch or update or development on the website or backend system. Able to speak and write in Malay, English and Mandarin.Computer literate and have basic knowledge in MS Word and MS...

Schedule outbound and inbound shipments - Provide input and complete freight bills - Assist with the communications with carriers when issues arise - Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements - Prepare and review invoices, BL, AWB, HBL, MBL for accuracy - Prepare Invoices, Bill of...

**Responsibilities**: 1. Responding promptly and effectively to customers’ enquiries. 2. Acknowledging and resolving customer complaints and feedback to customer 3. Processing orders, monitoring order status and feedback to customer 4. Liaise and coordinate with Logistics providers ensuring prompt deliveries and shipment arrangement. 5. Assist superior...

**Responsibilities**: - Receive the booking from the customer/assigned by HOD. - Ability to execute the delivery and meet customer objectives without error and mistake; strictly adhere to the customer SOP. - Provide good communication to the customer and internal division on bookings and must report to CS HOD for any critical matter, failure cases, disputed...

**Location**: - Taman Maluri - Taman Equine - Mid Valley - One Utama - Jalan Kapar - Metro Prima **Responsibilities**: - To Sell and cross-sell Personal Loan & Credit Card products - To create opportunities and strategy to develop new sales and consistently increase individual or team achievements. - Ensure high standard of customer service in line with...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

Job Title: Customer Service ExecutiveWorking Hours: 11am – 8pmWorking Day: rotation of 5 working days per week (including weekends)Working Location: Bangsar SouthCompany Background: Newly built customer service center in Malaysia with a total headcount of around 15 paxSalary Range: RM3000 – RM4000Job Description:Provide good customer service...

Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.To exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and SLA.Maintaining a positive, empathetic, and professional attitude toward...

Attending to incoming complaint calls.Entering complaint cases in the system.Create sales order and Goods Return Note in SQL.Calculating standard repair charges.Requesting non-standard repair charges from Costing Department.Ad hoc job assigned by Department Head.To provide fast and timely solutions to all customer related problems.To ensure customer...

Responsibilities for Customer Service Exec As a Customer Service Exec, you will be the first point of contact for our company. Our Exec’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing...

The incumbent will manage the complete sales order cycle including all post-sales activities. You will work closely with the Operations and Sales teams to serve customers by providing product and service information while resolving product and supply chain issues effectively. You will be part of a multicultural & international environment and collaborate...

JOB VACANCY (Immediate)Customer Service Executive for E-commerce Company in CyberjayaSalary: RM 4500Job description:· Liaise with various vendors from China· Prepare Purchase Orders to vendors· Check and verify vendor invoices and make payment to vendors· Prepare invoices for clients· Handle office administration matters· Undertake any or all other...