Customer Service Executive

Found in: beBee S MY - 3 weeks ago

Malaysia Lesaffre Full time

The incumbent will manage the complete sales order cycle including all post-sales activities. You will work closely with the Operations and Sales teams to serve customers by providing product and service information while resolving product and supply chain issues effectively. You will be part of a multicultural & international environment and collaborate across different functions to facilitate successful delivery.

  • Provide support to all customers to ensure a high level of satisfaction.
  • Build strong customer relationships.
  • Coordination of shipping documents to ensure timely delivery of product to customer by communicating customer expectations with plants & warehouse personnel.
  • Handle customers’ requests for samples and quotations.
  • Handle registration processes in collaboration with Regulatory department
  • Follow up on accounts receivable.
  • Monitor orders on a daily basis, own the order book, and assist forecasting for Demand Planner.
  • Manage customer claims effectively with the support of the QC team.
  • Close cooperation with Customer Service team at HQ as well as production teams in various production entities (France, China, Indonesia, etc).
  • Own Customer Promise initiative for assigned customers, and hold plant teams accountable for SLAs.
  • Support and organize customers’ visit programs in Singapore, France, etc.
  • Perform other administrative duties that may be assigned.

Qualifications

  • Solid experience in logistics operations & customer service is essential.
  • Familiar with customs procedure in food ingredients.
  • Able to prioritize and multi-task in a fast-paced environment.
  • Strong analytical, problem solving & organizational skills.
  • Able to work both independently and in a cross-functional organization.
  • Occasional travel may be required.
  • Full proficiency in English is required.
  • Competence in French or additional Asian language skills optional.
  • Good knowledge of SAP (incl. C4C CRM), Microsoft office

Company description

As a global key player in yeasts and fermentation, Lesaffre designs, manufactures and markets innovative solutions for Baking, Food taste & pleasure, Health care and Biotechnology.

Family group born in northern France in 1853, now a multi-national and a multicultural company, Lesaffre is committed to working with confidence to better nourish and protect the planet.

In close collaboration with its clients and partners, Lesaffre employs 10 000 people in nearly 80 subsidiaries based in 50 countries.

Lesaffre achieves a turnover of 2 billion euros.

Lesaffre is looking for a Customer Service Executive for the Baking Solutions team covering the Asia-Pacific markets.

This position is based in Malaysia and reports to the Supply Chain Manager, Asia-Pacific.

When you have locations in over 50 countries, there is no shortage of new opportunities Sign up for our Job Alert to make sure you don’t miss out on any of our job offers.

#J-18808-Ljbffr

  • customer service executive

    Found in: beBee jobs MY - 1 week ago

    Malaysia Daythree Business Services Full time

    As a Customer Service Executive, you will be responsible for providing outstanding support to our customers and ensuring their satisfaction with our products/services.Your main duties will include:Handling customer inquiries via phone, email, and chat in a professional and timely manner.Resolving customer complaints and issues effectively, aiming for...

  • Customer Service Executive

    Found in: beBee jobs MY - 2 weeks ago

    Malaysia S BUSINESS CONSULTING Full time

    Job Title: Customer Service ExecutiveWorking Hours: 11am – 8pmWorking Day: rotation of 5 working days per week (including weekends)Working Location: Bangsar SouthCompany Background: Newly built customer service center in Malaysia with a total headcount of around 15 paxSalary Range: RM3000 – RM4000Job Description:Provide good customer service...

  • Customer Service Executive

    Found in: beBee jobs MY - 3 weeks ago

    Malaysia Halonet Sdn Bhd Full time

    JOB VACANCY (Immediate)Customer Service Executive for E-commerce Company in CyberjayaSalary: RM 4500Job description:· Liaise with various vendors from China· Prepare Purchase Orders to vendors· Check and verify vendor invoices and make payment to vendors· Prepare invoices for clients· Handle office administration matters· Undertake any or all other...

  • Customer Service Executive

    Found in: beBee jobs MY - 2 weeks ago

    Malaysia PYDC Full time

    Established in 1990, Nirvana Asia Group is a world-class, full-fledged integrated bereavement care provider with over three decades of experience in memorial park operations. We play a vital role in promoting culture, most notably in funeral rites and traditions within the Malaysian Chinese community. We aspire to constantly keep improving, innovating and...

  • Customer Service Executive

    Found in: beBee S MY - 4 weeks ago

    Malaysia Swivelt Pte. Ltd. Full time

    Customer Service Executive – Japanese speaker Supporting Country: Japan Location: Malaysia Vacancy ID: VAC3424 Job Description RESPONSIBILITIES - Manage of all kind orders, ensuring correct quantities, pricing and delivery dates, being the point of contact for customers with routine enquiries and resolve non-routine enquiries.- work closely with the...

  • Customer Service Executive

    Found in: beBee S MY - 3 weeks ago

    Malaysia MATCHLINK SDN BHD Remote Work Freelance Full time

    To attend an inbound calls or perform outbound calls to assist in inquiries from the customers in a Call Centre environmentIdentify and handle customers inquiries completely and accurately to the satisfaction of the customerLiaise with appropriate department to resolve issues brought up by customersMaximize opportunities to up sell/cross sell company product...

  • Customer Service

    Found in: beBee jobs MY - 2 weeks ago

    Malaysia Scicom (MSC) Bhd Full time

    The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

  • Customer Service Executive

    Found in: beBee jobs MY - 2 weeks ago

    Malaysia Deugro (Scandinavia) Oy Full time

    The deugro group is a globally active company serving the projectlogistics industry. Counting 1,200 employees worldwide in more than 40countries, we are a true global network of logistics experts—for road and rail,ocean and air freight. We set the courses of tomorrow—today. deugro is the first company of the deugro group. Since 1924, ithas been the...

  • Customer Service Executive

    Found in: beBee S MY - 4 weeks ago

    Malaysia Swivelt Pte. Ltd. Full time

    Supporting Country: China Location: Malaysia Vacancy ID: VAC3416 Job Description RESPONSIBILITIES - Manage of all kind orders, ensuring correct quantities, pricing and delivery dates, being the point of contact for customers with routine enquiries and resolve non-routine enquiries.- work closely with the Shared service Center (SSC) for immediate order...

  • Customer Service Executive

    Found in: beBee jobs MY - 2 weeks ago

    Malaysia Swivelt Pte. Ltd. Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and...

  • Customer Service Executive

    Found in: beBee S MY - 4 weeks ago

    Malaysia Deugro (Scandinavia) Oy Full time

    The deugro group is a globally active company serving the projectlogistics industry. Counting 1,200 employees worldwide in more than 40countries, we are a true global network of logistics experts—for road and rail,ocean and air freight. We set the courses of tomorrow—today. deugro is the first company of the deugro group. Since 1924, ithas been the...

  • Customer Service Executive

    Found in: beBee S MY - 3 weeks ago

    Malaysia Deugro (Scandinavia) Oy Full time

    The deugro group is a globally active company serving the projectlogistics industry. Counting 1,200 employees worldwide in more than 40countries, we are a true global network of logistics experts—for road and rail,ocean and air freight. We set the courses of tomorrow—today. deugro is the first company of the deugro group. Since 1924, ithas been the...

  • dhl frontliner service point

    Found in: beBee jobs MY - 2 weeks ago

    Malaysia DHL SERVICE POINT Full time

    We're looking for young talents to be our front liners who provide customer with prompt services, quality of service and products as well as to maintain a SOP (Standard of Procedure) and comfortable store environment. Preferably someone who is cool, fun, crazy, with great passions for coffee & food.To deliver friendly, efficient customer service and a warm,...

  • Customer Service Executive, Shah Alam

    3 days ago

    Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full time

    A leading of Medical Industry is seeking an experience in **Customer Service Executive****: - Admission/Discharge** at Bukit Jelutong, Shah Alam. **Highlights**: - Career opportunities with good career prospect - Attractive remuneration package **Requirements**: - Malaysian with official age below 35 years old - At least 2 - 3 years of working...

  • COO/Head of Strategy

    Found in: beBee S MY - 3 weeks ago

    Malaysia Page Executive Full time

    About Our Client Our Client is a leading global growth investor. The firm has billions in assets under management. The firm's active portfolio of more than 200 companies is highly diversified by stage, sector, and geography. They act as experienced partner to management teams seeking to build durable companies with sustainable value. Job...

  • Junior Customer Service Executive

    Found in: beBee jobs MY - 2 weeks ago

    Jalan Pju a/ , Petaling Jaya Selangor Malaysia KGW Logistics (M) Sdn Bhd Full time

    Familiarizing yourself with all products and services offered by our company.Working closely with the manager or assigned staff member and completing all allocated tasks.As a Customer Service Executive in Shipping & Logistics, your primary responsibilities include:Providing high-quality services and logistics solutions to clients.Preparation of shipping...

  • Customer Service

    Found in: beBee S MY - 1 week ago

    Malaysia Talentvis Malaysia Full time

    Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

  • Customer Service

    Found in: beBee jobs MY - 1 week ago

    Malaysia Talentvis Malaysia Full time

    Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

  • Customer Service Executive

    Found in: beBee jobs MY - 5 days ago

    Malaysia SFL Performance Center Full time

    RESPONSIBILITIESActively identify new sources of potential members by handling call, inquire, feedback from guests professionally.Providing quality experiences and service by proactively giving tours, product presentations, selling training sessions, and completed all members contracts accordingly.Plan and execute sales campaign to achieve and surpass...

  • Customer Service Executive

    Found in: beBee jobs MY - 7 days ago

    Iskandar Puteri, Johor, Malaysia Iskandar Puteri Johor Malaysia Manpower Staffing Services (Malaysia) Sdn. Bhd. Full time

    Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's productsExceeding customer expectation in terms of customer service & accurate information.Working in a team to achieve the required KPI elements and SLA. Working hours: 24*7 (Compulsory working on Public...