Customer Service Executive

4 weeks ago


Malaysia MATCHLINK SDN BHD Remote Work Freelance Full time

To attend an inbound calls or perform outbound calls to assist in inquiries from the customers in a Call Centre environmentIdentify and handle customers inquiries completely and accurately to the satisfaction of the customerLiaise with appropriate department to resolve issues brought up by customersMaximize opportunities to up sell/cross sell company product and services in accordance to guidelines givenKeep up-to-date on new or enhanced products/ service in order to maintain a high level of service to customerMaintain confidentiality at the organization customer and dataAdhere to work schedule as planned



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